By now most everyone has heard about the Union Street Guest House, recently outed for threatening a $500 fine if anyone in your wedding party left a bad review.
The pile on has started. As of yesterday there were 161 reviews on their page there and most (146) were in response to the news article that was published yesterday. As the news hit social media the reviews came hot and heavy and there are now 872 reviews. The wait is on to see how long and how many of these reviews survive the various filters and manual removals that are likely to come.
Obviously trying to muzzle customers post sale is not a great strategy and unlike the battle at Big Earl’s is unlikely to find any support on the other side of the argument (just to show what a weird society we live in.. it should be the other way around).
That being said before the reviews were removed from Yelp I wanted to bring some of the more colorful ones to your attention:
5.0 star rating 8/5/2014
Mein stay here vas actually very nice. I kame here vis a open mind it vas actually really quite nice. Ze owners ver lovely. I love to meet people who sink ze same as I do. Zey agreed with me on all my ideas! Overall it vas a nice stay and I loved ze decorations; ze red and black vurked so well, I sink I might use it for a project I have planned!
I just vish I’d not brought mein Gestapo buddies. Zey were up all night partying and marching vis ze owners all night! It vas a crazy time, ja!
La Mesa, CA
1.0 star rating 8/5/2014
I reserved my suite online. When I arrived around 9pm, I was informed that the two room suite I had prepaid for was no longer available because they had assumed I wasn’t coming, and they were going to place me in a “deluxe” room with one queen bed. With my family of 7, I asked about either a second room or a refund so I could stay elsewhere. They refused stating that because I had paid Expedia, that any refund would have to be between me and them. Also, they didn’t have any other rooms available.
Not having much choice, I decided to just stay the night and try to talk some sense into the day manager. On the check-in form, I had to initial that they would charge an additional $500 if I gave them a negative review. I shrugged since I don’t usually review places anyways.
The staff was nice enough to provide extra blankets and pillows so that the kids could “camp” out on the floor. Hell, it’s a fun experience, right?
My daughter (3) woke up around 1am complaining of itching. We told her to go back to bed. Little did we know that she was getting bit by insects which we now know to be bedbugs. BEDBUGS? Seriously? Is this 1800s London?
I took plenty of photos and moved my family out the next morning. Thankfully with my receipt and photos, Citi allowed me to charge back my stay to Expedia, which charged it back to Unioin Street Guest House.
And, since my experience really happened, BRING IT ON! FIRST AMENDMENT BITCHES!
2.0 star rating 8/5/2014
I got married here in 2013 but I didn’t read the fine print carefully. Apparently the Hotel Manager had the right of “Prima Nocta” and was legally allowed to sleep with the bride on the first night. Needless to say this lead to serious issues with the marriage. I’m fairly sure he impregnated my wife- the DNA test says the baby isn’t mine.
On the other hand they did leave a chocolate on the pillow, so it wasn’t all bad- they deserve an extra star for that.
5.0 star rating 8/5/2014
PLEASE NOTE! You must rate Union Street Guest House SIX stars in order to avoid the $500 fine. How is that possible Yelp’s rating only goes up to 5 stars, you ask?
Tough titty said the kitty. Now pay up.
And a few more for good luck:
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