One Approach to Appointments Only Scheduling

Joy Hawkins pointed out this obvious attempt at communicating via the Google listing when you are just getting too much walk in traffic and Google offers no real solution to run their business the way that they want. Although their messaging is such that it isn’t at all clear just when they do want your …

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Google Spam Hall of Shame

Update: As of 2:40 EDT all of Michael Park’s reviews are taken down so you will have to take my word for their value. As you know I have been exploring a Google review spam network. Google took down everyone that I pointed out to them in the network but neglected to dig one iota …

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Mike B Around the Local Web

Articles that I published or contributed to elsewhere around the local inter webs last week: Streetfight: Frustration With Digital Marketing Vendors Boils Over for One SMB. In my biweekly conversation with David Mihm, we discussed the how the hard sell in the local world was leading to bad outcomes for all of us. LocalU: Video Deep …

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Google Adds Product & Service Menu Links to the Knowledge Panel

Google is now displaying a Product/Page Link in the Knowledge Panel and providing direct entry of the link via the Google My Business dashboard. Last week Google added the ability for individual restaurants to add their menu links to the GMB dashboard and have them show in their branded KP result. At the time it appeared to support service …

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The GMB User’s Guide Google Forgot To Publish

I don’t often express pride publicly but one thing I am very proud of is LocalU. Over the years this group of talented Local SEO’s has led the industry in educating and training small businesses and agencies in ethical, sustainable and leading edge Local SEO. One such effort is Joy Hawkin’s new training manual, The Expert’s Guide to …

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Google Spam Hall of Shame

In the routine of other research I am doing, I found several listings that definitely deserve nominations to the Google Spam Hall of Shame: Beachside Towing $45 towing in St Augustine and St Augustine Beach Florida More than a fake name and more than a few fake reviews. Was this a fake listing1? Not according to Google. Not …

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