Understanding Google My Business & Local Search
Google Upgrades Mobile Browser Display to Allow Reviews
Leaving a review for a business on Google via a mobile has long been a pain. However starting in early May on Android 5 and gradually working its way across Google’s & Apple’s mobile browsers, users can once again leave a review for a business using almost any mobile browser. This includes Safari and Chrome for iPhone as well as the mobile browsers for Android 4 and 5.
Since 2012 when the mobile web version of G+ had its review link removed, the only way to leave a review was to use the Google Map App or to do an ugly work around using G+ local search. With the advent of this search display update users can once again leave mobile reviews across both major platforms and browsers by simply searching for the business, selecting the more info button in the Knowledge panel, scrolling down to the rate and review area and selecting a star rating. Thus one of the easiest ways to get a customer to leave you a review is to just ask them to search for you on Google and either click the “write a review” link on the desktop or select the more info button on mobile.
Life just got a lot easier.
Here is a video showing the process of being able to leave a review via Safari on the iPhone. It works similarly on Android 5, Android 4 and iPhone Chrome. It does not yet work on Google Now for the iPhone but I presume that will follow shortly.
Update 7/9: If you would like to read some ideas on forming the “perfect URL” for this project read my recent article at LocalU: Use This Link to Ask For Google Reviews on Mobile (& the Desktop)
Disclosure: I am a principal partner in GetFiveStars.com, an online solution to reputation building and review acquisition. So I suppose it is necessary for me to alert you to the fact that writing about reviews might server a larger, more self interested objective. 🙂
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