Google Helpouts holds out the promise of allowing local consultants, instructors and trainers of projecting to a world wide market and of allowing national vendors of providing individualized support for the customers. As Phil Rozek pointed out in my post highlighting their new marketing effort there is a lot that can go wrong from conception to success not the least of which is Google’s propensity to start a project only to abandon it the next quarter when it didn’t scale to their expectation (despite the fact that they did ZERO marketing…can you say PunchD?).
That being said I thought I would click on the exclusive invitation and see if it let me sign up. It did. I went through the sign up process and I have to say: I am impressed. It literally is a less than 10 minute process and makes getting started very, very easy. (You can request an invitation here.)
If Google can deliver customers via their Helpout marketplace it will open up a whole new way for knowledge workers to deliver value across the world.
Here are the screen shots of the simple 3 step process to set up a Helpout listing (you can apparently have more than one):
Signing Up for Helpouts- It's a Snap! by Mike Blumenthal