Redemption in the Gilded Google Age

Google Search for Vacation Rentals Ellicottville NYIn early October I wrote a post about achieving a “an automatically expanded Plus Box” for a client on a valued search phrase (Vacation Rentals Ellicottville NY) BUT having the url Google had associated with the listing pointing to their competitor. After postulating conspiracies and incompetancies on the part of all but myself I determined that I had neglected to enter the client’s URL in the Local Business Center and Google, in its best guess, had made a not so harmless assumption.

I immediately attempted to fix the problem by:

-Correction the local listing in the Local Business Center

- Submitting to Google on their Dissatisfied? Help us improve link.

I didn’t report the aberation to the client preferring the wait and see chicken approach. From experience I knew that local updates might take 2 to 3 months which would have meant that the client would have missed the bulk of her rental season sending visitors to her competitor site. Fortunately, yesterday (and perhaps sooner) Google rectified my mistake and their best guess and associated the listing with the correct url. It took something less than 3 weeks.It appears that the “fix” was affected by Dissatisfied? Help us improve link as the Local Business Center still notes awaiting next update. It is comforting that Google which seems so algorithmic and distant actually has someone reading their email.

Please consider leaving a comment as your input will help me (& everyone else) better understand and learn about local.
Redemption in the Gilded Google Age by

7 thoughts on “Redemption in the Gilded Google Age”

  1. Thanks for the tip! The same situation is happening to one of our clients right now. I used the “Help us improve” form – I hope they are as responsive to us as they were to you.

    This post of yours might get a bit of traffic in 2007 as Google injects more Local into the SERPS and more people notice inaccuracies ;)

    Thanks again for sharing your experiences and have a happy new year!

  2. Thanks for stopping by the blog and leaving your comment about the difficulty ou were having with Google Maps.

    Please let me know how you make out ..

    Did you also update the local record in the business center?

    Would you be able to update the blog comments when you have results? Love to see how long it takes and what comes of the problem.

    Mike Blumenthal

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