Google Insights – Queries used to find your business

I just saw this Google My Business Insight feature: Queries used to find your businessSend feedback. Per Google these are “The most popular queries for your business by unique users” I have been on a trip for the past week and less than observant of Insights so this could have shown up at any point …

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Google Confirms Removal of Anonymous Reviews

Google has confirmed that anonymous reviews have in fact been removed from public view. Their statement to me: “We do not allow anonymous reviews today and we’ve removed legacy anonymous reviews.” If you recall, on May 24th, I reported their disappearance with the article Google Stops Counting Anonymous Reviews?. Given the obvious angst that many small …

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Mike B Around the InterWebs

From GetFiveStars, a new post about two business that are suing because of reviews (always a fascinating topic to me):  Reviews & Lawsuits – You Can Win for Losing and You Can Lose for Winning        From LocalU, my weekly conversation with Mary Bowling: Important Links from Last Week in Local – June 11 From …

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Google My Business Guidelines are Like Traffic Signals to New Yorkers – A (Very) Rough Suggestion

To paraphrase David Letterman, Google My Business Guidelines are like traffic signals to New Yorkers… just a rough suggestion. Google clearly states in the guidelines that “your name should reflect your business’ real-world name, as used consistently on your storefront, website, stationery, and as known to customers. Accurately representing your business name helps customers find …

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Another Interesting Google Local Result Test -> Interesting Finds

The search “restaurants in Mountain View” seems to be returning interesting test of late. Yesterday we saw a feature snippet, schema driven list replace the local pack. In this test we Interesting Finds supplement the pack. These were first spotted by Barry Schwartz at SearchEngineRountable in early April in the context of a Mother’s day …

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Google Local After Antitrust – Careful What You Wish For

In the EU and the US, Yelp has been actively seeking to get regulators to look at Google’s behaviors in local and to change the search results to stop favoring Google’s own local results. Yelp’s Luther Lowe noted: When a mother does a search for a pediatrician in Berlin, instead of being matched with rich …

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Google Posts Testing More Visual Display

Petra Kraft, a long time Local SEO and careful observer in the hospitality space, noticed an interesting test in Google Posts. She found a Knowledge Panel where Google was showing six posts using the primary image and a text over lay and the abilitly to see more via a right arrow. This is one of …

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Google Stops Counting Anonymous Reviews?

Update: Over the weekend many of these “A Google User Reviews” were removed from the corpus as well as the count. I just got this email from my favorite pet client, Barbara Oliver. She watches her reviews like a hawk and is very protective of them: I noticed today that I have 139 google reviews …

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