The Review Economy – What is a Positive Review Worth? $3.22

I manage the online marketing for a small insurance company in Bradford Pa, Sundahl and Co. Insurance. While looking at the local search results the other day, I noticed that a local competitor was suddenly showing up with a number of reviews. It surprised me as the insurance market segment and this area of the …

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When Will Google Places Fix Reviews?

Reviews about a business are one of the key jewels in the bag of online marketing tools available. Businesses work hard to get good reviews and benefit from the positive word of mouth when the shopping community lauds them. Google has had on-going trouble keeping track of these jewels, losing their own and those from …

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TripAdvisor Continuing to Limit Reviews in Google Places

Over the weekend, we reported that TripAdvisor reviews, while not showing up in UK, were returning to US listings. Apparently, it is just a fluke as TNooz reports that TripAdvisor is continuing their restrictions on Google using Reviews in Places. From TNooz and TA: “Despite the rumours, we are continuing to restrict TripAdvisor content on Google …

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TripAdvisor Reviews Now Showing in Places Again

Do you remember the old SNL skit “Point/Counterpoint” (named after the 60 Minutes Segment) which featured Dan Akroyd making scurrilous attacks on Jane Curtain?  Not sure who is whom in this current remake starring Google and Tripadvisor but it sure is taking on the same tenor. 🙂 The recent “its a technical issue, no its …

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TripAdvisor Reviews Missing from Google Places – Bug or Kerfuffle?

Noun:  A social imbroglio or brouhaha. An organizational misunderstanding leading to accusations and defensiveness. Since December 4th, there have been a number of reports (here, here and via email) that TripAdvisor reviews are not showing in Google Places. A quick search of the Maps index shows this in fact to be the case with TripAdvisor …

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Google Places: Are Ratings the New Reviews?

If likes are the new links then ratings are the new reviews. At least as far as Google is concerned as they continue to integrate elements from Hotpot into Places. I noted the other day that Google was integrating HotSpot friend recommendations in personalized Map results. They are also now including a new rating level …

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Google Places Now Requiring New “Places Profile” For Reviews

Several weeks ago, before, during and after the Hotspot rollout, newly created reviews from reviewers with non-public Google profiles were having their Places reviews filtered. I tested this by writing a number of reviews, over time and many places in a secondary account. All of the reviews were accepted, none were published. Google has now …

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Google Places Upgrade: Reviews with Sentiments & Hotel Booking Tool

Along with the recent rollout of Hotpot, Google has added new review related features to the Places Page. The first, available on restaurants and hotels (perhap more but not on every type of business) allows you to summarize sentiment about the location: Restaurant: Hotel: The ability to quickly and easily add sentiment will further build …

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