Google Local Tidbits from LocalU and Beyond

At the last Local U Advanced we were fortunate to have two Googlers present; Joel Headley of Customer Support and Dan Pritchett, the lead engineer on the new Google Places for Business Dashboard. The environment was very open (with cameras and tweets off) and it was an incredible opportunity to get questions answered about Google Local. …

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Local Carousel Ranking = Maps Ranking = Location Prominence

As Dave Rodecker pointed out the other day in his comments on the roll-out of the Local Carousel, the ranking algo that Google is using is the same location prominence algo used in the current/old Google Maps. There does not appear to be any blended/organic influences in the results that I have looked at so …

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How Good is Google Places for Business Phone Support? Very Good

Google first rolled out phone support for businesses using the Places Dashboard in early January of this year to deal with verification issues and subsequently announced additional phone support for data quality issues in late January for all English speaking users. They had introduced email support in the US in Oct 2011 and rolled out email …

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Is Google Debranding Local?

Local, like many developments at Google, has always been many things; a brand (G+Local, Places), a product (Places Search, the +Local App) and an internal & external API service (local data in Now, Earth or 3rd party products). And as David Mihm has pointed out, Google’s branding of local has always been muddled and caused …

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New Places for Business Dashboard Has 25 Listing Limit

As the new Google Places for Business Dashboard is being adopted more widely, we are starting to gain insights into its strengths and limits. One of its great strengths (besides a much enhanced interface) is the speed at which data typically makes it to the public listing making the use of MapMaker no longer as …

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