Google Places Now Requiring New “Places Profile” For Reviews

Several weeks ago, before, during and after the Hotspot rollout, newly created reviews from reviewers with non-public Google profiles were having their Places reviews filtered. I tested this by writing a number of reviews, over time and many places in a secondary account. All of the reviews were accepted, none were published. Google has now …

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Google Places Updates Quality Guidelines

Google last rolled out the last major Places Quality Guidelines update almost exactly one year ago. There have been a number of often critical additions (here, here and here) during the past 12 months. Google has once again released a major update to the guidelines. Historically, these guidelines have preceded algo based penalties for non …

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Google Places Upgrade: Reviews with Sentiments & Hotel Booking Tool

Along with the recent rollout of Hotpot, Google has added new review related features to the Places Page. The first, available on restaurants and hotels (perhap more but not on every type of business) allows you to summarize sentiment about the location: Restaurant: Hotel: The ability to quickly and easily add sentiment will further build …

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Google Coupons Joining the Witness Protection Program as Google Offers

You won’t have Google Coupons to kick around anymore. It appears that they are joining the witness protection program under a new name: Google Offers. Google Coupons had been the Rodney Dangerfield of Google local products, always hidden, never talked about and for years, after an optimistic start in 2006, they languished. Until Google removed …

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Google Places Upgrades Owner Review Response Feature

Owners responding to reviews is a volatile arena where most anything can happen. Despite discretion being the better part of valor, silence rarely is the option chosen. When the Google Places owner response feature was not functioning this week, this owner responded to a negative review with a review of his own: It appears that …

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