Google+ Knowledge Panel Messaging Gone

One compelling reason for an SMB to use Google Plus was the fact that their most recent G+ posts and photo would appear on the Knowledge Panel for branded search results. First noticed disappearing by Mary Bowling about a month ago, it is now gone for good. Google confirmed its passage by saying: “We’re always mixing …

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Google Releases New Support Forum Platform

The Google My Business Forums and most other Google product forums as well are in the process of being upgraded to a totally new forum software. Like with every Forum upgrade that Google does, its one step forward and 2 (hopefully) back. Here is the Google My Business Forum announcement and they note: Our new design …

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Google My Business Locations (Bulk) Gets Interface Update

Michael Wallace (@LocalGladiator) of Ethology has alerted me to a new, shiny interface for the Google My Business Locations (i.e. bulk) dashboard. Announced in the Help Files with the interface conventions detailed here, the interface appears to improve what has been a product frequented with bugs and inconsistencies. Google has now posted in the forum as …

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The Value of Google Collections 1 Week In

Google Collections was introduced on May 4th, one week ago. As I noted at the time there were three constituencies that needed to be addressed for it to be successful; Content Creators & Curators, Content Consumers and of course Google themselves. And as I pointed out, Google’s marketing would be the difference. Google will obviously …

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Google Rolls Out Mobile Local business orders and appointments

Update: Google has posted information about this service in the forum.  Google has started rolling out the ability for searchers to directly book a table, order or make an appointment via mobile Google search and Google Maps. Previously there had been links to some of these services like OpenTable but now the user can complete …

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Google Plus Rolls Out ‘Collections’ Feature

Rumored for the past several weeks, Google+ has just rolled out a new Google Plus feature – Connections, a feature that allows a G+ persona or page to curate G+ posts into targeted & topical sets. Collections is available on Android and the web, and iOS is coming later. For Android users, make sure to update …

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