Travelling – Light Postings

I am traveling to the MN Search Presents Local U – Twin Cities. Then on to NYC for Local U Advanced at SMX EAST & Westchester for a Local Univeristy in Tarrytown NY. Posting will be of necessity light for the next few days. We are nearing capacity for the Local U Advanced in New York next Monday but there are …

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Google Plaque for Excellence: NOT

This afternoon Rocky Agrawal tweeted out about this plaque he had noticed hanging in a restaurant. He (and I ) were completely fooled by the plaque and were convinced that it was really from Google. I even thought that perhaps it was an experiment on Google’s part to migrate away from Zagat signage. —– Rakesh …

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Infographic: Citations – Time To Live

The local ecosystem is a complex web of interrelations with Google having positioned themselves at its center. Given this complexity, just how long does it take for data to move through the various parts before it makes it into Google’s index. And from the main index into their local index and the cluster of data …

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Asking for Reviews (Post Google Apocalypse)

Since Google started clamping down on review solicitation, particularly in the dental and auto dealer worlds, many businesses have expressed fear, dismay and discouragement about reviews in general and Google’s review policies in particular. Comments like “At this point I am ready to give up and ask my customers to avoid Google and go to …

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G+ Local URLs MIA

With the help of Annie & Lisa Kolb from Acorn, I became aware of a new bug affecting Google’s local index where the URL of the listng’s site and occasionally the telephone number are stripped from the search result and the G+ Page. The URL is replaced with the plus.google.com URL in the search results. …

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MapMaker Bots and What They Do

Google MapMaker has become a tremendous resource for cleaning up listings in G+ Local. While it can be incredibly confusing, it provides a window into the complete cluster data that Google has for a given listing, provides a detailed history of activities vis a vis that listing and allows for direct editing of it. The …

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Google Plus Now Allows Videos on Merged G+ Pages for Local

The ability to upload videos to your G+ Local listing via the Places Dashboard has long been broken and the feature was missing on the merged G+ Pages for Local. I am not quite sure when this happened but you now can upload videos if you have a (re)verified G+Page for Local. As reader Julie Larson …

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Can a Citation Campaign Cause a Drop in Google Local Rankings?

A customer of ours sent us a question about citations. They have been building citations recently and cleaning up NAP inconsistencies. But they have seen a significant drop in rankings. I’ve never heard of ‘good’ citation building having a negative effect on rankings – have you? Also what’s your theory on speed of building citations …

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