Hit by Competitor Spam Review – How to Respond?

On July 22, my client Barbara Oliver & Co. Jewelry’s Google Place page was hit with what appears to be a competitor spam review. The review is rather bizarre with racial innuendo and unfounded accusations. It would appear that the reviewer had not ever visited the store. The timing of the spam review is interesting. There have …

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Google Places Guideline Updates

There have been two updates to the Places Quality Guidelines over the past two weeks. On July 21st, with the rollout of the new Places Page look, Google added this paragraph (bold added by me): You cannot create Places listings for stores which you do not own, but which stock your products. Instead, consider asking …

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Do Bugs Precede Places Updates?

Historically it has been true that major updates to Google Places have been preceeded by more annoying and obvious bugs than normal being highlighted in the forums and elsewhere. In the case of the recent update that occurred on July 21st, there were a number of these bugs noted in the forums starting in early …

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WebmasterRadio.FM SEO 101 Radio Interview

I recently had that pleasure of being interviewed by John Carcutt and Ross Dun on Webmasterradio.fm’s SEO 101 show, a show that gives out helpful information for the beginners without overwhelming them with technical details. The conversation covered a wide range of topics around Google Places. For those of you that would rather listen than …

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Google AdWords Express Email Received by Boost Advertisers

Here is the email that Google sent to all Boost advertisers today: Google Boost is now AdWords Express Dear Google Boost user,Thank you for choosing Boost to advertise your business online. Today, we’re renaming the product as AdWords Express and officially launching it across the U.S. This name change will not affect your account – your AdWords …

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