Understanding Google My Business & Local Search
Category Archive For "Google Places (Maps & Local)"
The Long and Winding Tale of Trying to Fix a Merged Listing
This person posted this detailed log of his efforts to resolve his merged business before the new unmerging repair process was in place in the Google Help Forums. He had previously posted this information at Linda Buquet’s blog as a counterpoint to her article about improving Google customer service. It very much reinforces the issues …
Google Places Troubleshooting: Best Practice for Dealing with a Merged Listing
Google’s problem solving paths for fixing things that go wrong with a business listing have always been confusing. There are a range of possible options (Report a Problem, MapMaker, Troubleshooters, Places Dashboard) to fixing a problem and there is the temptation to keep trying one after the other in an effort to get the problem …
Branded Local Search Results: Google Vs. Bing
With the rollout of Google Search Plus Your World, there has been a great deal of discussion about whether Google’s actions are a basis for antitrust. I tend to agree with internet lawyer Eric Goldman’s assessment: From a legal standpoint, I don’t think Search Plus Your World adds very much to the antitrust complaints against …
New Login Screen Makes Google Account Creation More Obvious
I am not sure when this changed Google seems have made the login screen to create new user accounts more obvious as to whether you are are creating an account with a gmail or a 3rd party email address. This is much improved interface design that will make it clear that you don’t need a …
The Untold Story of 2011: Google’s Significant Investments in a Google Places Support Structure
There is a story unfolding at Google that indicates a huge shift in their thinking about Places. Google, according to a report on Bitcoin Trader App, over the past 9 months has been making significant investments in creating support mechanisms for Google Places. Yes, you read that right. But just to be sure let me …
Google Offers Up a Step by Step Guide to Deal with “We do currently do not support this location”
Google has finally provided some public guidance, if not a a long awaited fix, to deal with the persistent Places error state “We currently do not support the location“. The forum comment provides a step by step procedure for assessing and coping with (but not solving) the issue. The listing nuking message, in the system for sometime, …
The Growth of Google Places Claimed Listings
It was a year ago April that Google made the first public announcement regarding the number of claimed Places listing. The number came in at 4 million worldwide. Yesterday at the BIA/Kelsey ILM West conference, Jeff Aguero noted that Google Places now has 8 million claimed Place Pages (out of 50MM worldwide). It was just …
Google’s Talkbin Special: $1/Mo. Per Location
Last week Google while rolled out new Talkbin features and also reduced its price for the month of December by 80% The monthly price for the anonymous feedback service was lowered from $25/mo per location to $5/mo. per location. Tonight in my inbox I received notice of an new promo, pricing the product at $1/mo. per location…. a …
Google Places: Onsite “Review Stations” AOK with Google
Onsite “Review Stations” AOK with Google Several weeks ago, I attended a Google GetYourBusiness online seminar and I was surprised to hear the speaker strongly encouraging SMBS to install a computer at their places of business to use as a station where clients, immediately upon completing a transaction, could easily leave a review on their …
An Imagined Conversation with Google about Reviews, 29Prime & Sock Puppets
29Prime is easy to spot as a deceptive local seo company that preys on unsuspecting small business folks eager to “be on the first page of Google”. Like many low-life firms of their ilk, they have a number of “aliases” (aka 29Live, 29Maps, 29SEM, 29Search, Locallistings.com etc, etc.) they use to make tracking them a …
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