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Understanding Google My Business & Local Search

Google+ Local And Review Issues

Since the rollout of Google+ Local the complaints about missing reviews have risen dramatically in the forums. The issues that Google have had right along with losing reviews remain much the same and reviews can go missing for many of the same reasons:
– Marked as spam
– They are misplaced by Google briefly or for longer periods
– Users mark their review as private in the transition to PLus
– A listing has dupes and the review gets associated with the other listing
– A rating will show in the review count but not in the review corpus

But apparently something has changed. In conversations in the private forum Google noted the following high level points regarding spam that we could share and that may make life easier for some of you:

– car dealership reviews are usually, but not always, spammy
– Google will only allow one review per person per business
– Copy pasting the same review for multiple locations is also not allowed (Google will delete both instances of the review)
– Putting URLs in reviews will result in the review being marked as spam