Understanding Google My Business & Local Search
Google Places Review Bugs on the Mend
Late yesterday Google quashed at least 3 known Places review bugs.
Reader Jeffrey Magner of TrumpetMedia reported that the nasty review bug in Google Places first seen last week that prevented anonymous reviewers from leaving reviews has been fixed. All anonymous reviewers with nicknames are now seeing a highlighted publish button and are able to leave a review.
Also, at least for some percentage of anonymous reviewers, their review history ( see my anonymous reviewer JS) is now visible. In early November, after the introduction of Hotpot and anonymous user nick names, these review histories were not viewable. In addition, the ugly bug that resulted in the 501 server error when clicking on the anonymous but not having reviews “Google User” link seems to have departed as well.
While these fixes are obvious progress not all is yet perfect in the world of Places reviews. The review history for those previous anonymous “Google Users” that do not have nicknames are still not viewable and display now with no user name at all.
More disturbingly, for some percentage of anonymous reviewers (one of mine… who knows how many others), their reviews are visible only to them. Their review histories are visible if you are able to find them but the reviews created by them do not show on the Places Page.
I am not prepared to declare Victory in Review Land for Google. But with three bugs down and only two to go (at least on the consumer side, I will leave business side review issues for another day)…. there has been clear progress.
Here is the screen shot for Worth Smith Hardware’s Places Page in Olean. If you visit the page, JS’s reviews will be visible but WNY Reviewer’s review is only visible when that user is logged in. None of the 10 reviews in WNY Reviewer’s review history can be seen in Places.
The other good news? At this rate of gained experience I may be able to get a job as sock puppet.
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I tried to post reviews today. Couldn’t. Went to my hotpot account. From there I went to specific restaurants. Again I couldn’t post anything.
It may be working in some places. It’s not working for me in Northern Virginia at the moment.
Yes I see that these still is a bug that I missed… if you have a Google login but NOT a hotpot nickname, the Places review process will fail.
I have a hotpot nickname. Still didn’t work.
They have your number 🙁
I guess I have to revise my 3 out 5 to 2.5 out of 7
Update Mike: I just got a review in. Did not sign into Hotpot first. I was signed into the account to which the hotpot app applies but my nickname was not automatically attached to the review.
I’ll wait a while to see if it shows.
And another late update. The review is showing to the public. it has my nickname attached to it.
[…] has been fixing some review bugs but mostly those that are consumer facing. The business facing review bugs seem to not get fixed in […]
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