Mike Blumenthal

Yesterday was a seminal moment in Local. It largely went unnoticed but it reflects the rapid monetization of location pages by the major search engines. Bing* announced a number of local, map and mobile upgrades that improve an already good, but under rated and under used product. Clearly, they are battling toe to toe feature wise …

For the first time for the SMB, Google is providing human interaction in the form of the Tag and Boost teams. Google, to their credit, recognized the need for both outbound calling and some level of support in the SMB market place. But in an effort to cram every business and every problem into the …