Understanding Google My Business & Local Search
Google Adds Q & A Notification Option to GMB
Google has added (or has the intention to add) direct notifications of new questions appearing on the Knowledge Panel of local businesses. The option (pre-selected) is available in the settings preferences panel for any location.
That being said, I have the settings on but I have yet to receive notifications of questions that are being asked. Perhaps the setting is in anticipation of sending out alerts.
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Comments
23 Comments
Certainly a step in the right direction!
Lets hope it works straight off – without too many issues.
But a good idea.
YES! This is so huge! Hopefully, it will get out of testing and live soon.
Has anyone actually received a Q&Q notification yet? Asking for a friend.
Er, Q&A…
Not yet
I hope this helps convince the ones that are still on the fence about claiming their GMB listing.
This is really cool, some thing to look forward to in future.
Mike, have you tested it by having someone else (not logged in as owner/mgr of the GMB page) post a question?
This would be a great feature. Another good feature would be to allow posts to be scheduled or allow posting from another platform. (Great share, BTW.)
I did do that. I logged in as different persona, left a question. Neither the owner (that I know of) not the manager (me) got an alert.
Yes exactly blumenthals ! even i also observed this few days back its but i hope this works in good way not like someone gives poor feedback rating without being customer of business.
And obviously not putting wrong questions… hahaha
I see the setting on my desktop GMB panel (and that it is selected) but notice it is not in the app yet. Several pages that I manage have gotten questions in the last week but neither I nor the page owners received any notification.
Hey Mike, like all of the Google updates its full of bugs. Give it a few years, and then when it is working they will remove it – hah!
😉
Gary
Despite of the Google typical delay Gary mentioned, I’m thinking about the SEO-possibilities in that update. That would be a nice Topic for some small research!
What do you, as GMB & Local Search Expert think? Will Google prefer GMB Q&A Stuff in the SERPs?
So is this something you encourage or link to on your site to get customers asking questions? I know Google loves when you use their products. Should we put a link on a page to direct them there?
While I think it’s important I wouldn’t recommend linking to it
I’d like to find out when this starts to work. Several clients are interested in this.
I have developed this feature in GetFiveStars if you would like to take a look
Has anyone gotten notifications from Google yet when a new Question is posted? I just tested and haven’t received any notification.
I have (see this article).
Not sure how reliable it is but you must be sure to go into GMB notifications and double check that Q & A notifications are set to on.
Thank you for the article link. I did have notifications turned on, so who knows. Glad to hear it is working some of the time.
Thanks!
Is this something they have for all industries? I haven’t noticed it for mine?
So is this something you urge or connection to on your site to get clients making inquiries? I know Google adores when you utilize their items. Would it be advisable for us to put a connection on a page to guide them there? hmm
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