Mike Blumenthal in Google+ Local August 25, 2016 12 Comments Yelp’s Stoppleman on Interstitials & My Yelp Account h/t to Matt McGee for assembling this on Storify [View the story “Conversation with @jeremys and @mblumenthal” on Storify] Written By Mike Blumenthal Comments 12 Comments bill bean (29 comments) August 25, 2016 at 9:25 am Excellent! Scott Davis (15 comments) August 25, 2016 at 9:33 am That sounds EXACTLY how I would expect someone from Yelp to respond. Yelp — the company with ZERO customer service unless you’re paying them to deal with a sales person. Yelp — the company who suppresses positive reviews if you decline to pay them for advertising. Yelp — the company that whines, bitches and moans every time Google does something to help individual business owners and websites as opposed to the 8 inch Gorilla that is Yelp… Well played, Mike. Linda Buquet (493 comments) August 25, 2016 at 9:52 am Wow – just wow! Guess that’s the real JS. And way to dish it out Mike! Andrew Goodman (4 comments) August 25, 2016 at 1:39 pm Why would Yelp offer customer service for free, to non-paying “customers”? Does Google? Does Amazon? Does anyone? Veronica (1 comments) August 25, 2016 at 3:59 pm Andrew Google does offer free support. MiriamEllis (740 comments) August 25, 2016 at 5:05 pm You know, if I were the CEO of Yelp, about the last person I’d tell to delete their Yelp account would be Mike Blumenthal. Mike, you’re too modest to say this yourself, so I’m gonna say it for you: “Dude, Stoppelman, do you realize you just told the man some call the godfather of Local Search and some call Professor Maps to delete his Yelp account? Back to PR 101 for you, man.” There, I feel better now. Mike Blumenthal (3912 comments) August 25, 2016 at 7:29 pm @miriam hah! Thanks for the vote of confidence. I would suggest that 1- he doesn’t much care And 2- he manages to consistently conflate the commonweal with Yelp’s interests. While on the one hand I understand the pressures he is under, I, like you, don’t understand how his continuing attitude serves him, Yelp or the public. I would suggest that Google’s monopoly interests more closely aligns with consumers interest than his. Google manages to make choices that benefit the consumer and them. Phil Rozek (260 comments) August 25, 2016 at 10:04 pm Well-said, Mike. Too bad Lil’ Jeremy didn’t appreciate the diaper change. Mike Blumenthal (3912 comments) August 25, 2016 at 10:58 pm @phil I am working double time to not be too snarky. Tom Lynch (7 comments) August 26, 2016 at 11:34 am @Mike Did you delete your account? :0) Jim Froling (35 comments) August 26, 2016 at 12:07 pm Mike, you should have at least offered Stoppelman some cheese to go with his whine. Ironically, I was reviewing a client’s listing on Yelp the other day. Yelp’s paid listings on top of his profile and “crap” ads for other competitors along right side of page. “Ads powered by Google”. All this proves that Stoppelman is both a punk and a hypocrite. Benjamin Collins (1 comments) August 29, 2016 at 11:54 am So much entertainment! Comments for this post are closed.