Understanding Google My Business & Local Search
Google Alerting Accounts Deleted for TOS Violations
Google is apparently removing My Business accounts for TOS violations and sending along notices to owners and managers.
It is not clear to me the specifics of that triggered this action although clearly this has happened to more than a few accounts as there is at least one other report in the forum.
|This message confirms that the Google Account – email@example.com – was deleted due to a violation of our Terms of Service that was left unresolved.To attempt to restore access to the account, please visit our password-assistance page immediately:Recover account Google Accounts can only be restored within a short period of time after deletion.
The Google Accounts team
|This email can’t receive replies. For more information, visit the Google Accounts Help Center.|
|If firstname.lastname@example.org isn’t your Google Account, you can safely disregard this email.|
|You received this mandatory email service announcement to update you about important changes to your Google product or account.© 2015 Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA|
The poster in the forum noted:
This has happened now to two of the companies that I assist with their SEO. They have not been active for awhile however, that doesn’t mean that we don’t still want the account. What terms of service were violated so I can find out what to make sure others watch for? This is unacceptable and without warning, years of emails are now gone. Please help me to understand what is going on so I can make sure that no other of us lose our accounts!!!
I received the notice for an account that I last touched almost 5 years ago. This was before managers were allowed. And I don’t think I have had any current relationship to this account although it is interesting that Google sent me the email.
I am at a loss to answer the poster’s questions although my assumption is that perhaps it was a duplicate, unused account that Google was cleaning up.
If you have more specific information about receiving the email and know the reasons, prey tell.
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