Mike Blumenthal

Update 3/13 3:30 (our lucky day): Google has noted that hours are back to normal. Colan Nielsen of Imprezzio Marketing just noticed that Google has limited the hours of their phone support due to high call volumes: Our call centers have recently experienced high support volume and our GMB specialists are working hard to solve …

Many in the local search space have characterized the Google Local Guides program as a cheap imitation of Yelp’s Elite reviewer program. I suppose in some sense that is true but it appears to me that Google is bringing their own approach to the program and scaling it aggressively in a way that seems uniquely …