Mike Blumenthal

TechCrunch and SEL are reporting Google testing of  a live chat button appearing on business’s local Knowledge Panel. This program is apparently part of a test with a limited number of businesses. It has been around at least since mid November when an invitee asked me about problems he was having with the test. Here …

Google has just announced a major update to Google My Business that finally rationalizes photos and their use across all of the places where your listing is shown. From the post: Starting today, you can tell us which image you’d like to appear when customers search for your business on Google. Just log in to Google My …