Understanding Google My Business & Local Search
Google Confirms Testing a Groupon Like Product – Google Offers
Update: Matt of Yelo.us, a local search marketing firm in NY, notes in his comments below that Google is already actively marketing this product in NY. He points to the Offers landing page where the program is described very briefly and there is a contact form to participate in the beta programs for Google Offers. On the page Google notes: Google Offers makes it easy for you to attract new customers and bring back old ones by enabling you to instantly post discounts and other types of special offers across Google properties.
Google has confirmed a Mashable report that they are testing a Groupon like product. Greg is also reporting on this at SEL.
Google’s statment:
Google is communicating with small businesses to enlist their support and participation in a test of a pre-paid offers/vouchers program. This initiative is part of an ongoing effort at Google to make new products, such as the recent Offer Ads beta, that connect businesses with customers in new ways. We do not have more details to share at this time, but will keep you posted.
Mashable is reporting that “that Google will pay out 80% of a business’ revenue share three days after its deal runs. Google will hold the remaining 20% for 60 days to cover refunds before sending the rest” and that it will be powered by Google Checkout.
Google renamed their coupon product to Offers on November 15th, just a mere two weeks prior to their discussions with Groupon becoming public. The purchase of Groupon made sense to me at the time and the development of a deal product now does as well.
Here is a slightly revised chart from that time frame of Google’s free and paid products for Local that shows how a Groupon like Offers product would fit in the mix…
—
Type | Location Ad | Coupon |
Free | Places | Offers |
Good | Tags | Tagged Offers |
Better | Boost | An automated product to compete with the newly announced Groupon Stores |
Best | Adwords | Groupon Like Product with Direct Sales Force |
The development of an automated or semi automated deal product at level 3 in the chart above is a no brainer for Google. Developing a deal product for national brands is also within their current institutional knowledge. Where they could very well have trouble is the “feet on the street” in the local markets. And that will be the true test of their ability to compete in the space.
As I noted in early December, unlike Tags and Boost that had restrained upper limits on income, a Deal product could have a virtually unlimited upside for Google if adopted nationally. The market, while starting to get crowded, has two market leaders and there is certainly room at the moment for a third. Whether they will successfully execute and be able to achieve a market leading position is ultimately the question.
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Comments
10 Comments
What does Google Offers mean for the future of Groupon and Living Social?…
Not much for now. The local deal business is still new and its potential hasn’t been completely tapped. It still begs to be tightly integrated with social, mobile and cross-marketed with other thriving industries. It hasn’t made it into physical good…
[…] Google may be entering the Daily Deal space later this year. The company plans to launch “Google Offers” to compete with Groupon and LivingSocial, emailing users a local deal-of-the-day every day. The service will be fully integrated into other of the company’s services (Checkout, Reader, Buzz). Google is also working on a way for consumers to use their mobile phones as wallets. The product will likely have a large self-serve component, and be complementary to their current AdWords/AdSense platform. [Mashable, Wall Street Journal, Blumenthals] […]
I’ve had several clients in NYC contacted multiple times about this program and they emailed me documentation regarding the program as well as this link: http://www.google.com/landing/offers/index.html. When I called the Google rep, they did not seem to have too much information, but I was told that it was a 50/50 split between my client and Google and that there was not a tipping point number of customers to make the deal active. I was also told that they planned to launch “sometime in the spring”. It seems that they are marketing this pretty aggressively from the getgo.
@Matt
Thanks for the update and links! I tried to fill the form out but it would not accept my Olean address…. I wonder what cities it can be tested in.
Not sure about the cities, but all three clients are in the auto repair business in NYC. I actually spoke with two different reps and both of them had very little info, to the point that I did not believe it was even Google. Seems like an odd industry for this type of program—I wonder why they are so aggressively pushing auto repair shops. Also, they did mention that they would be using email lists for marketing and I believe they mentioned their content network as well. I started receiving calls early last week—guess I should have blogged about it back then and scooped Mashable:(
@Matt
I’ll say! (Or passed my way and gotten some link juice 😉 )
It is odd that they are targeting Auto Repair…but it is very local and everyone needs a tune up or new wipers etc etc
Have you see where Google is showing the results in the wild?
@ Mike
Here’s a link to the screenshot of the example they sent in the document (I don’t believe its live in the wild yet): http://www.yelo.us/wp-content/uploads/2011/01/googleoffers_yelo.png. And here is most of the text that they sent in their email regarding the program:
“Why do this?
1. Generate new and repeat customers for your business.
2. Google will promote your offer to local consumers via email and through web sites in the Google Display Network.
3. Show me the money! You’ll receive a payout for 80% of your revenue share approximately 3 days after your deal runs. Google will hold the remaining 20% for 60 days to cover any refunds that may be processed during that period.
Please review the attached document for more details on how Google Offers work.”
[…] rollout of the Groupon Like Offers Beta, first reported as in development in January, allows user to subscribe to receive email notices to “Get 50% […]
[…] Adwords coupon test first seen last week, rumors of Google Offers, their Groupon competitor, first surfaced in January, with a full blown Offers beta rolling out June 1 in Portland. Google also first rolled […]
[…] based Coupons to Offers just before the failed acqusition talks with Groupon and the subsequent roll-out of Groupon like deals called, confusingly, […]
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