Google Places – Will Customer Service Decline Further?

As part of Google’s rebranding of the Local Business Center to Google Places, they have created a new help area and a totally new forum area for uses of the Google Places center. The forum move is particularly dramatic and likely to be very disruptive.   Google has archived the very active threads relating to …

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Google Rebrands LBC as Google Places and Adds Features

Correction 8:50 am: Google “inadvertently included the wrong screenshot on the press site – the image of the dashboard featuring the option to add a map and download KML. We’re always testing features internally and may or may not release them; we didn’t intend to indicate that we were launching these features”. Google announced earlier …

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