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Understanding Google My Business & Local Search

Google Maps: Business listings disappear

Over the past several weeks I had experienced a business listing that was present in the Authoritative Onebox, present in the Local 10 Pack (Michael Donnelly Interior Design – Buffalo), but was nowhere to be found in the Maps listing even when selecting the “more” info link showing in the Authoritative OneBox or the 10 pack main search results. It was not visible with a direct Maps search either except as a blue MyMaps entry. This problem had been reported in the Google Maps for Business Groups as well.

Apparently this is a known problem that Google acknowledged last week in the current issues section of the Maps Group:

Alert for Business Owners: Some verified listings aren’t displaying on
Google Maps. Our team is aware and currently investigating. Stay tuned!

My kudos to the king of search for having started alerting users to bugs rather than waiting for several hundred struggling users to fight, fear and futz with the problem. If we are seeing a new openness in the Google Maps Group, that is indeed a significant “upgrade”. (For the record, that is my second compliment to Google this week. 🙂 )