Understanding Google My Business & Local Search
Goog-411 calls now completed by bandwidth.com
Reader, Bob Brenly, has pointed out that Goog-411 calls are now completed by bandwidth.com in both the US and Canada as announced on any Goog-411 call.
I am curious about this change. Have they switched call completion providers? Why is it necessary to declare the provider at all?
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Comments
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I too noticed the switch.
I presumed that both this and the previous mention of (I think) Level 3 Communications were a toe in the water of ad sponsorship.
Or, alternatively (and in a similar vein), they were allowing a “sponsor” to pick up the actual cost of call-completion as a precursor to a truly ad-driven model.
Hi Will-
Yes, I looked and Level 3 was noted as the service making call completion for Goog-411 last May.
In a blog entry last fall a commenter noted that VOIP, Inc was doing call completion for the click to call feature that was being tested in Maps.
Obviously, google has tried a bunch of these folks…hey maybe we can start a buyout rumour? 🙂
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