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Understanding Google My Business & Local Search

Little old lady gets called for tech support…

I love reading the the Google Maps for Business Group postings. This one appeared under the heading, Phone Number Troubles. I’ll say.

Recently we have run into a small problem with a women that lives in
Sherman Oaks California (Which happens to live near one of our
locations) Every time someone Google searches to find our clinic
location (example: “our business” Sherman oaks) They get a map and
two phone numbers. One is our number which will directly connect the
searcher to our clinic. The other will get a very nice old woman’s house
that happens to live by our business. This is very frustrating for her
as you can imagine. We explained that our business does not control
what information is displayed. It’s very hard for her to comprehend

Perhaps she needs to start suplementing her income with Windows support. 🙂