Re/code has just reported that Uber has hired Brian McClendon, the former co-head of Google Maps. McClendon has a storied history in the mapping world having created Keyhole and Google Earth and having marshalled many of the technical developments at Google Maps over the past 10 years. According to Wikipedia he holds 12 Map patents including … Continue reading Uber Hires Brian McClendon, (ex) Google VP of Maps
The Google My Business Forums and most other Google product forums as well are in the process of being upgraded to a totally new forum software. Like with every Forum upgrade that Google does, its one step forward and 2 (hopefully) back. Here is the Google My Business Forum announcement and they note: Our new design … Continue reading Google Releases New Support Forum Platform
Michael Wallace (@LocalGladiator) of Ethology has alerted me to a new, shiny interface for the Google My Business Locations (i.e. bulk) dashboard. Announced in the Help Files with the interface conventions detailed here, the interface appears to improve what has been a product frequented with bugs and inconsistencies. Google has now posted in the forum as … Continue reading Google My Business Locations (Bulk) Gets Interface Update
This Google MyBusiness forum post, pointed out by Joy Hawkins, shows the far reaching impact that local search robo callers have in poisoning the industry. It is amazing to me 1) that we allow our regulatory environment be so lax that these scams continue (ah isn’t laissez faire capitalism grand?) and 2) that Google has … Continue reading How to get Google Status Update ROBOCALLS from 3rd party marketers HIRED BY GOOGLE to stop calling?!?!
Amazon has been moving steadily into local via their numerous local marketplaces; home services, same day product delivery, restaurant takeout, grocery deliver and hotel bookings. Today they upped their hotel booking game with the rollout of Amazon Destinations as part of local.amazon.com. The website doesn’t go for the every hotel in the world approach of TripAdvisor and is focused … Continue reading Amazon Rolls Out Amazon Destinations – A Hotel Booking Site
I have previously noted the growth of “near me” and “near by” in mobile search. With the advent of mobile computing those phrases have moved rapidly into the search lexicon among phone searches. In a recent article at Think With Google, Matt Lawson noted: Google search interest in “near me” has increased 34X since 2011 … Continue reading Growth in the Use of “Near Me” in Searches
It appear that Apple, at least in the hotel world, is testing the use of reviews beyond their traditional partner Yelp. AppleInsider reported this morning the appearance of reviews from TripAdvisor and Booking.com on a limited number of hotel listings within Apple Maps. It makes sense that Apple would expand their review partnership beyond Yelp. … Continue reading Apple Maps Now Testing TripAdvisor and Booking.com Reviews
Inside the U.S. Antitrust Probe of Google (paywall – to get to it use this search result to get through) is a look by the Wall Street Journal at the FTC staff report inadvertently released to them under a FOIA request. The staff findings “concluded that Google’s conduct has resulted—and will result—in real harm to consumers and to … Continue reading FTC Staff Findings Contradict 2013 Antitrust Decision
@mblumenthal @serenasaitto I don’t really get why it upsets people. No one is forcing them to pay extra & @Uber is not a monopoly. — Mike Okhravi (@mikeokhravi) December 18, 2014 I have been thinking about this question a lot since receiving the above tweet. Users do have a choice to either use or not … Continue reading Uber: Will Surge Pricing be the end of Uber or will Uber end It?
I had several “retail” interactions over the past few weeks that rubbed me the wrong way. I went to rent a car from Enterprise, the only car rental in Olean, for about the 10th time this year. Other than knowing my name, they treated me like a new customer, signing all the forms, holding a … Continue reading The One Click Economy