This Google MyBusiness forum post, pointed out by Joy Hawkins, shows the far reaching impact that local search robo callers have in poisoning the industry. It is amazing to me 1) that we allow our regulatory environment be so lax that these scams continue (ah isn’t laissez faire capitalism grand?) and 2) that Google has … Continue reading How to get Google Status Update ROBOCALLS from 3rd party marketers HIRED BY GOOGLE to stop calling?!?!
Amazon has been moving steadily into local via their numerous local marketplaces; home services, same day product delivery, restaurant takeout, grocery deliver and hotel bookings. Today they upped their hotel booking game with the rollout of Amazon Destinations as part of local.amazon.com. The website doesn’t go for the every hotel in the world approach of TripAdvisor and is focused … Continue reading Amazon Rolls Out Amazon Destinations – A Hotel Booking Site
I have previously noted the growth of “near me” and “near by” in mobile search. With the advent of mobile computing those phrases have moved rapidly into the search lexicon among phone searches. In a recent article at Think With Google, Matt Lawson noted: Google search interest in “near me” has increased 34X since 2011 … Continue reading Growth in the Use of “Near Me” in Searches
It appear that Apple, at least in the hotel world, is testing the use of reviews beyond their traditional partner Yelp. AppleInsider reported this morning the appearance of reviews from TripAdvisor and Booking.com on a limited number of hotel listings within Apple Maps. It makes sense that Apple would expand their review partnership beyond Yelp. … Continue reading Apple Maps Now Testing TripAdvisor and Booking.com Reviews
Inside the U.S. Antitrust Probe of Google (paywall – to get to it use this search result to get through) is a look by the Wall Street Journal at the FTC staff report inadvertently released to them under a FOIA request. The staff findings “concluded that Google’s conduct has resulted—and will result—in real harm to consumers and to … Continue reading FTC Staff Findings Contradict 2013 Antitrust Decision
@mblumenthal @serenasaitto I don’t really get why it upsets people. No one is forcing them to pay extra & @Uber is not a monopoly. — Mike Okhravi (@mikeokhravi) December 18, 2014 I have been thinking about this question a lot since receiving the above tweet. Users do have a choice to either use or not … Continue reading Uber: Will Surge Pricing be the end of Uber or will Uber end It?
I had several “retail” interactions over the past few weeks that rubbed me the wrong way. I went to rent a car from Enterprise, the only car rental in Olean, for about the 10th time this year. Other than knowing my name, they treated me like a new customer, signing all the forms, holding a … Continue reading The One Click Economy
Reuters has an exclusive report that Google’s next version of Anroid will be car ready for use without a phone. “Allowing drivers to enjoy all the benefits of the Internet without even plugging in their smartphones“. I have a hard time seeing this happening. For a number of reasons. Cars, like the iPhone, are integrated … Continue reading Why Android in Car is Very Unlikely to Happen
Google has long been the top dog in local search. Along the way they bested IYPs, Driving Direction sites and Mapping companies. Google left more than a few, like CitySearch and Yahoo Local, among the walking dead and severely limited the growth options for the likes of the Groupons and Navteqs of the world. They have … Continue reading Apple: Local Search Embedded in Spotlight as a Default – Can it Move the Needle?
Over the past several days, a number of Google “annoyances” have cropped up…. sometimes it is amazing where a company like Google chooses to put its head…. that I wanted to get off my chest. 1- Did you know that Google’s bulk upload, even though upgraded multiple times with a raft of new ownership, management … Continue reading Google – Some Days I Just Shake My Head – Today is One of Them