Understanding Google My Business & Local Search
Google+ Page 500 Error Bug & Work Around
There has a been a persistent, infrequent bug in the management of merged Google+ Pages for local where the owner of the page is unable to access the management of the page and receives a 500 Error from Google. Google knows about the bug but has been unable to quash it as of yet.
Kaleh, a Top Contributor in the Google for Business forum with lots of experience on the Plus side of the house had this to suggest.
Another option to try (based upon a report in a Google+ Discuss Forum topic) is accessing the following modified version of the URL:
The other user’s situation is very different from yours, but I find it interesting that he can perform most management tasks when he has the /b/ in the URL, but can’t even see the page through the page management interface.
If you have experienced this bug let me know whether this work around solves the problem.
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Comments
17 Comments
What is the work around? I ended up getting my leg caught in a fan.
@andrew
Google is aware of the problem. Only choice is waiting or deleting the page
ah okay, thanks Mike.
One year later and the problem still exists. Workaround does not work. Good job google.
Travis
Is your address hidden?
I manage 8 G+ pages – I’ve been trying to get to my pages all day – not finding that a b works – can not currently get to my PERSONAL information on G+ #frustrating
My writing partner and I use hangout to get out work done. We logged on to our individual pages yesterday, but today, neither of our pages are working.
If you have a link to your Google+ page on your website, make sure the link is to https://plus.google.com/110660410819969158385 NOT https://plus.google.com/110660410819969158385/110660410819969158385, which sometimes appears as the URL when managing Google+ pages. I made this change on my site and I immediately stopped getting the 500 error. Maybe a coincidence, maybe not.
Mike i have the 500 error now. I can access all my pages on google except my business page here https://plus.google.com/u/0/b/107215767210672960941/+TheBrewsterInnDexter/posts
I tried to call google on their helpdesk and that also came back as they couldn’t call me as they were experiencing problems. Any suggestions?
I am having the same problem. Changing the /u to a /b as suggested above did not help. When I did that I received a 404 error.
I tried the address with the /b/ complete as above and got a 404 error.
Then I deleted everything after the long numbers and was able to access the pages, but when I tried to edit the information, I received the same 500 message.
Eileen
3 days ago, when I try to enter my page in Google+, I see this on display:
¨500. That’s an error.That’s all we know.¨
Picture:
https://drive.google.com/file/d/0B0qhxCev-gCuWFpwc0t2dXNFa0U/view?usp=sharing
What this?
i want to DELETE my page and I get this error505 can’t process request, try again later! I cant even delete the page. PLEASE HELP really need to delete the page.
@shreyas
deleting a page does not remove the listing from Maps.
I mean error 500 (not 505)
A HTTP code 500 errors now from google+ post links are just showing up for the first time. If you use gplus.to as your Plus link shortener, new errors are generated because it has been offline for the past two or so weeks. Use tinyurl.com instead.
My issue could be completely different from this, but maybe you have an answer for me. This is a new email and when I select to go to Google+ and try to follow something, it brings me the pop up window of making a profile asking for name, gender, and birthdate. I, then, hit enter to create it and it says, “Something went wrong.” Is there some way known to fix this? Or are you just no longer able to get G+ accounts.
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