Understanding Google My Business & Local Search
I Can See the Future of Your Reviews – New Google Places Comic by Margaret Shulock
Here is the second comic in the Google Places False Negatives Series from Margaret Shulock. Google’s update on reviews was the inspiration for this comic. The snippets to share this and the previous cartoon on your site is below.
“I Can See the Future of Your Google Reviews”by Margaret Shulock is licensed under a Creative Commons Attribution 3.0 Unported License. Based on a work at blumenthals.com
© Copyright 2024 - MIKE BLUMENTHAL, ALL RIGHT RESERVED.
Comments
9 Comments
Hah! Quite telling and very amusing (in a sad sort of way!). Thanks for sharing these with the community, Mike.
@Miriam
Most humor about Google Places tends towards the black. 🙂
Mike, are you using Pinterest at all with these? I think they would do well in certain sections.
@Chris
I have not yet used Pinterest. I signed up many ages ago but have never developed a following. So I wasn’t sure they would attract any attention. But I am planning on giving it a shot.
Did I overlook a post on disappearing listings, or is this one a follow-up to discussions regarding Google’s deletion of reviews it considers to be spam?
In fairness (and more accurately to play Devil’s advocate), a company I used to work for has dozens of positive reviews on a 3rd party small business directory/networking site at which the person in charge of internet promotions has spent many an hour.
I doubt if any of them are real. This site is not one which was used as a source for reviews in Places, and for good reason. The users are constantly scratching each other’s backs.
Is that what’s going on here (Google deleting spammy reviews), or are there really legitimately disappearing reviews written by people who are real customers of the company they are reviewing, and are not only writing it in hopes of getting a favorable review in return?
I don’t have an opinion one way or the other on this, for whatever it’s worth. I’ve seen ads for services claiming they can get online retailers mad reviews online, but have never done business with any of them. I don’t know if they’re legitimate reviews or not. All I know is that the very few real reviews of my own employer are no longer available, but there were only two or three to begin with.
Like I said, I still haven’t made up my mind about whether I’m pleased by the discontinuation of 3rd party reviews or not.
@Peter
Google has acknowledged that for various technical reasons that have nothing to do with spam, they lose, misplace or otherwise don’t associate legitimate reviews with listings.
They also happen to remove good reviews along with the spam but that is another issue.
It has long been my contention they need to invest more in the proper handling of good and bad reviews, keep track of them all, improve their review spam algo and be more transparent in the way that they treat reviews.
It is good that they remove spammy reviews, it is not good that they lose lots of good reviews or can no longer associate them with your listing.
@Peter if you want to see Google’s take on the review issue read this Google Review Issues FAQ at the support forums
Hi Mike,
Love the idea of cartoon link bait! Wicked awesome idea, but shouldn’t your anchor text be “Understanding Google Places & Local Search” instead of
Based on a work at “blumenthals.com”?
Hi Lauren
Thanks. I am having fun with it… trying to figure out what is most useful to people and what is best…
Actually the code snippet points to a permanent page on my site (Based on a work at blumenthals.com) where I am housing the cartoons.
My thinking was that I wanted a permanent page that could hopefully gain strength over time. Not sure if that is the best way or not.
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