Understanding Google My Business & Local Search
in Google+ Local, Reviews
Google Local Bug: Review/Plus Pages Not Loading For SAB Pages
Laura Behny of Attaboy Plumbing and at least one poster in the forums have noted what appears to be a new bug when clicking on the the “Google reviews” link in the pack results. Either a blank page is delivered or these very weird results are shown instead of the local G+ Page. It is not happening on all results and appears to be focused on SAB results.
Update: The bug seems to show regardless of how the page is accessed with most SAB pages that I have tested showing a blank page that include only their business name at the top and no content. Google has been notified of the bug. If you want to chime in at the forums at your comment to the existing post that has been elevated.
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Noticed the same on two listings i manage, https://plus.google.com/114109375273493911268/about?hl=en
https://plus.google.com/105853462374609112295/about?hl=en
Either they are deleted or something strange. They also don’t appear in mapmaker but you can find them in maps and search results.
Another day another Places bug discovery 🙁 Thanks for the heads up.
Hey Mike and all. Laura emailed me too but I’m still jet lagged so just got up and researched. Plus Mike’s EST so is always ahead of the game. 😉
The news is even worse than this. According to the quick checking I’ve done this ONLY affects SABs that are compliant and have address hidden. All the ones I’ve checked with address visible are fine.
PLUS if the SAB with address hidden does not have any reviews then the same thing happens when you click to go to their G+ L page. The Google+ Local page is totally blank too.
Just posted about it at my place with examples. Off to share my findings at the Google forum to help them troubleshoot. Because from my quick initial look this bug appears to be tied to hiding your address.
That’s terrible. It’s like they’re punishing you for trying to get all your listings compliant with their wishes….
Yep, seeing the same thing. Common denominator is “compliant” SABs who have hidden their address as stipulated in Google’s guidelines.
I keep waiting for Google to whack the SABs who don’t comply with guidelines. Over and over the SABs who DO comply get whacked.
Frustrating and discouraging.
Yes that was a bit of a kick in the teeth for compliant listings. But looks like it’s already fixed. Just got a report at my place so I checked quite a few pages and they all look normal again.
Are your listings OK now everyone?
Yay! AttaBoy Plumbing is back to normal. Thanks Linda and Mike for your quick response and getting Google on it.
Google still has unresolved issues with the edit tab for hidden address “SAB Only”. This has been going on about a month.
And when validating new listings via PIN the process is so…..s l o w. It’s a little bit nerve-wracking.
Quick question. What does SAB mean? Seams like everyone but me knows! lol
I found this thread by searching “google business page not showing local reviews”
Thank you!
@NickZee
SAB = service area business (usually with address hidden). It’s google jargon.
I see. For those that do not have a place of business.
Thank you!
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