Given how much I have complained about Google Map’s slightly sadistic & wildly misleading suspension message: System Error – We’re sorry, but we are unable to serve your request at this time. Please try back in a few minutes, I don’t know how I missed the recent transition to the new, improved & now easily understood suspension message:

Account Suspended!
Your Local Business Center account has been suspended. Please see the Business Listing Quality Guidelines for more information.

People will still come and complain in the forums, and one never knows whether their protestations are innocent or duplicitous but at least now they have an inkling as to why they are there. I am glad that Google has put in place a more transparent and communicative message.

I am curious though, does the message really include an exclamation point?

Update: Joel Headley of Google noted in his Google reader comments that: “Exclamation point is likely used because it’s shocking these folks thought it would be a good idea to spam”.

Thanks for the answer, inquiring minds wanted to know.