{"id":8455,"date":"2010-12-06T15:01:17","date_gmt":"2010-12-06T19:01:17","guid":{"rendered":"http:\/\/blumenthals.com\/blog\/?p=8455"},"modified":"2010-12-06T15:04:34","modified_gmt":"2010-12-06T19:04:34","slug":"tripadvisor-reviews-missing-from-google-places-bug-or-kerfuffle","status":"publish","type":"post","link":"https:\/\/blumenthals.com\/blog\/2010\/12\/06\/tripadvisor-reviews-missing-from-google-places-bug-or-kerfuffle\/","title":{"rendered":"TripAdvisor Reviews Missing from Google Places – Bug or Kerfuffle?"},"content":{"rendered":"

\"\"<\/a><\/p>\n

Noun: \u00a0A social imbroglio or brouhaha. An organizational misunderstanding leading to accusations and defensiveness.<\/div>\n

Since December 4th, there have been a number of reports (here<\/a>, here<\/a> and via email) that TripAdvisor reviews are not showing in Google Places. A quick search of the Maps index<\/a> shows this in fact to be the case with TripAdvisor reviews not showing on the Places page for any hotel or B&B searched<\/a>.<\/p>\n

Obviously TripAdvisor plays a huge role in the hospitality industry and the syndication of their reviews to Google has a big impact there as well. I received this email from Su at the Inn at Tanglewood Hall<\/a> in York Harbor, ME.<\/p>\n

Any more word on this?\u00a0 The missing TA reviews are HUGE for the lodging industry.\u00a0 Trip Advisor makes up almost 75% of our reviews (we personally went from 76 to 21).\u00a0 Many places have gone from triple to low double digits, even single.\u00a0 Example:\u00a0\u00a0TA<\/span><\/span> #1 ranked B&B in the\u00a0entire state of Maine<\/span>:\u00a0 Bayberry House in Boothbay Harbor with 237 reviews, is now down to 4 on Google Places, no\u00a0 longer\u00a0even makes the cut when Googling Boothbay Harbor Bed and Breakfasts.\u00a0 Place results have been drastically altered for all Lodging.<\/span><\/div>\n

It is unclear whether we are seeing a bug in Places that is preventing reviews from showing up or whether TripAdvisor and Google are having a disagreement about Google’s right to show them. Both possibilities have their precedence, with 3rd prty reviews coming and going due to both bugs<\/a> and battles<\/a>… I have emailed both TripAdvisor and Google for clarification but as of publication had not heard back.<\/p>\n","protected":false},"excerpt":{"rendered":"

Noun: \u00a0A social imbroglio or brouhaha. An organizational misunderstanding leading to accusations and defensiveness. Since December 4th, there have been a number of reports (here, here and via email) that TripAdvisor reviews are not showing in Google Places. A quick search of the Maps index shows this in fact to be the case with TripAdvisor …<\/p>\n","protected":false},"author":262,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4,16],"tags":[],"class_list":["post-8455","post","type-post","status-publish","format-standard","hentry","category-google-maps-google-local","category-reviews"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t