{"id":5095,"date":"2009-11-03T11:07:03","date_gmt":"2009-11-03T15:07:03","guid":{"rendered":"http:\/\/blumenthals.com\/blog\/?p=5095"},"modified":"2010-11-20T14:11:59","modified_gmt":"2010-11-20T18:11:59","slug":"new-google-maps-business-listing-guidelines-whats-changed","status":"publish","type":"post","link":"https:\/\/blumenthals.com\/blog\/2009\/11\/03\/new-google-maps-business-listing-guidelines-whats-changed\/","title":{"rendered":"New Google Maps Business Listing Guidelines &#8211; What&#8217;s Changed"},"content":{"rendered":"<p>Google has changed much more than the order of the guidelines with this update. The guidelines are more rigorous and specific than they have been in the past.<\/p>\n<p>I have noted in <em>italics<\/em> those sections which are completely new.<\/p>\n<table style=\"width: 519px; height: 1121px;\" border=\"1\">\n<tbody>\n<tr>\n<td style=\"vertical-align: top; text-align: left; width: 250px;\"><span style=\"font-size: small;\"><a href=\"http:\/\/blumenthals.com\/blog\/2009\/05\/28\/google-maps-updated-quality-guidelines-for-business-listing\/\">Previous<br \/>\nListing Guidelines<\/a> &#8211; <\/span><br \/>\n<span style=\"font-size: small;\">Ordered to Match new Guidelines<\/span><\/td>\n<td style=\"vertical-align: top; text-align: left; width: 10px;\"><\/td>\n<td align=\"left\" valign=\"TOP\"><span style=\"font-size: small;\">New<br \/>\n<a href=\"http:\/\/maps.google.com\/support\/bin\/answer.py?hl=en&amp;answer=107528\">Business<br \/>\nListing Guidelines<\/a> &amp; Order<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"vertical-align: top; text-align: left;\"><\/td>\n<td style=\"vertical-align: top; text-align: left;\"><\/td>\n<td align=\"left\" valign=\"TOP\"><span style=\"font-size: xx-small;\"><strong>Ownership<\/strong><\/span><\/td>\n<\/tr>\n<tr>\n<td align=\"left\" valign=\"TOP\"><span style=\"font-size: xx-small;\">Only enter listings for businesses that you own or are explicitly authorized to represent.<\/span><\/td>\n<td align=\"left\" valign=\"TOP\"><\/td>\n<td align=\"left\" valign=\"TOP\"><span style=\"font-size: xx-small;\">Only business owners or authorized representatives may claim their business listings on Google Maps.<\/span><\/td>\n<\/tr>\n<tr>\n<td align=\"left\" valign=\"TOP\"><\/td>\n<td align=\"left\" valign=\"TOP\"><\/td>\n<td align=\"left\" valign=\"TOP\"><span style=\"font-size: xx-small;\"><strong>Business<br \/>\nName<\/strong><\/span><\/td>\n<\/tr>\n<tr>\n<td align=\"left\" valign=\"TOP\"><span style=\"font-size: xx-small;\">Represent your business exactly as it appears in the offline world. The name on Google Maps should match the business name, as should the address, phone number and website.<\/span><\/td>\n<td align=\"left\" valign=\"TOP\"><\/td>\n<td align=\"left\" valign=\"TOP\"><span style=\"font-size: xx-small;\"><em>The business name on Google Maps must be your full legal business name.<\/em><\/span><\/td>\n<\/tr>\n<tr>\n<td align=\"left\" valign=\"TOP\"><span style=\"font-size: xx-small;\">Do not attempt to manipulate search results by adding extraneous keywords<br \/>\ninto the title field, <\/span><\/td>\n<td align=\"left\" valign=\"TOP\"><\/td>\n<td align=\"left\" valign=\"TOP\"><span style=\"font-size: xx-small;\">Do not attempt to manipulate search results by adding extraneous keywords or a description of your business into the business name.<\/span><\/td>\n<\/tr>\n<tr>\n<td align=\"left\" valign=\"TOP\"><span style=\"font-size: xx-small;\">and do not include phone numbers or URLs in the title along with your proper business name.<\/span><\/td>\n<td align=\"left\" valign=\"TOP\"><\/td>\n<td align=\"left\" valign=\"TOP\"><span style=\"font-size: xx-small;\">Do not include phone numbers or URLs in the business name.<\/span><\/td>\n<\/tr>\n<tr>\n<td align=\"left\" valign=\"TOP\"><\/td>\n<td align=\"left\" valign=\"TOP\"><\/td>\n<td align=\"left\" valign=\"TOP\"><span style=\"font-size: xx-small;\"><strong>Physical<br \/>\nLocation<\/strong><\/span><\/td>\n<\/tr>\n<tr>\n<td align=\"left\" valign=\"TOP\"><span style=\"font-size: xx-small;\">Provide information that best identifies your individual locations and provides users with the most direct path to your business.<\/span><\/td>\n<td align=\"left\" valign=\"TOP\"><\/td>\n<td align=\"left\" valign=\"TOP\"><\/td>\n<\/tr>\n<tr>\n<td align=\"left\" valign=\"TOP\"><span style=\"font-size: xx-small;\">Create only one listing for each physical location of your business.<\/span><\/td>\n<td align=\"left\" valign=\"TOP\"><\/td>\n<td align=\"left\" valign=\"TOP\"><span style=\"font-size: xx-small;\">Do not create listings at locations where the business does not physically exist.<\/span><\/td>\n<\/tr>\n<tr>\n<td align=\"left\" valign=\"TOP\"><\/td>\n<td align=\"left\" valign=\"TOP\"><\/td>\n<td align=\"left\" valign=\"TOP\"><span style=\"font-size: xx-small;\"><em>PO Boxes do not count as physical locations.<\/em><\/span><\/td>\n<\/tr>\n<tr>\n<td align=\"left\" valign=\"TOP\"><span style=\"font-size: xx-small;\">Do not create more than one listing for each business location, either in a single account or multiple accounts.<\/span><\/td>\n<td align=\"left\" valign=\"TOP\"><\/td>\n<td align=\"left\" valign=\"TOP\"><span style=\"font-size: xx-small;\">Do not create more than one listing for each business location, either in a single account or multiple accounts.<\/span><\/td>\n<\/tr>\n<tr>\n<td align=\"left\" valign=\"TOP\"><span style=\"font-size: xx-small;\">Service area businesses, for example, should not create a listing for every town they service. <\/span><\/td>\n<td align=\"left\" valign=\"TOP\"><\/td>\n<td align=\"left\" valign=\"TOP\"><span style=\"font-size: xx-small;\">Businesses that operate in a service area as opposed to a single location should not create a listing for every city they service. Service area businesses should create one listing for the central office of the business only.<\/span><\/td>\n<\/tr>\n<tr>\n<td align=\"left\" valign=\"TOP\"><span style=\"font-size: xx-small;\">Likewise, law firms or doctors should not create multiple listings to cover all of their specialties.<\/span><\/td>\n<td align=\"left\" valign=\"TOP\"><\/td>\n<td align=\"left\" valign=\"TOP\"><span style=\"font-size: xx-small;\">Businesses with special services, such as law firms and doctors, should not create multiple listings to cover all of their specialties.<\/span><\/td>\n<\/tr>\n<tr>\n<td align=\"left\" valign=\"TOP\"><span style=\"font-size: xx-small;\">the precise address for the business in place of broad city names or cross-streets.<\/span><\/td>\n<td align=\"left\" valign=\"TOP\"><\/td>\n<td align=\"left\" valign=\"TOP\"><span style=\"font-size: xx-small;\">The precise address for the business must be provided in place of broad city names or cross-streets.<\/span><\/td>\n<\/tr>\n<tr>\n<td align=\"left\" valign=\"TOP\"><\/td>\n<td align=\"left\" valign=\"TOP\"><\/td>\n<td align=\"left\" valign=\"TOP\"><span style=\"font-size: xx-small;\"><em>A property for rent is not considered a place of business. Please create one listing for the central office that processes the rentals.<\/em><\/span><\/td>\n<\/tr>\n<tr>\n<td align=\"left\" valign=\"TOP\"><\/td>\n<td align=\"left\" valign=\"TOP\"><\/td>\n<td align=\"left\" valign=\"TOP\"><span style=\"font-size: xx-small;\"><strong>URL &amp; Phone<\/strong><\/span><\/td>\n<\/tr>\n<tr>\n<td align=\"left\" valign=\"TOP\"><span style=\"font-size: xx-small;\">For example, you should provide individual location phone numbers in place of central phone lines and the precise address for example you should provide individual location phone numbers in place of central phone lines<\/span><\/td>\n<td align=\"left\" valign=\"TOP\"><\/td>\n<td align=\"left\" valign=\"TOP\"><span style=\"font-size: xx-small;\">Provide a phone number that connects to your individual business location as directly as possible. For example, you should provide an individual location phone number in place of a call center.<\/span><\/td>\n<\/tr>\n<tr>\n<td align=\"left\" valign=\"TOP\"><span style=\"font-size: xx-small;\">Provide the one URL that belongs to your business both in terms of the landing page and the displayed URL. <\/span><\/td>\n<td align=\"left\" valign=\"TOP\"><\/td>\n<td align=\"left\" valign=\"TOP\"><span style=\"font-size: xx-small;\">Provide one URL that best identifies your individual business location.<\/span><\/td>\n<\/tr>\n<tr>\n<td align=\"left\" valign=\"TOP\"><span style=\"font-size: xx-small;\">Pages that redirect to another domain, or act as &#8220;click through&#8221; sites may lead to penalization<\/span><\/td>\n<td align=\"left\" valign=\"TOP\"><\/td>\n<td align=\"left\" valign=\"TOP\"><span style=\"font-size: xx-small;\">Do not provide phone numbers or URLs that redirect or \u2018refer\u2019 users to other landing pages or phone numbers other than those of the actual business.<\/span><\/td>\n<\/tr>\n<tr>\n<td align=\"left\" valign=\"TOP\"><\/td>\n<td align=\"left\" valign=\"TOP\"><\/td>\n<td align=\"left\" valign=\"TOP\"><span style=\"font-size: xx-small;\"><strong>Custom Attributes &amp; Description<\/strong><\/span><\/td>\n<\/tr>\n<tr>\n<td align=\"left\" valign=\"TOP\"><span style=\"font-size: xx-small;\">Use the description and custom attribute fields to include additional information about your listing. This type of content should never appear in your business\u2019s title, address or category fields.<\/span><\/td>\n<td align=\"left\" valign=\"TOP\"><\/td>\n<td align=\"left\" valign=\"TOP\"><span style=\"font-size: xx-small;\">Use the description and custom attribute fields to include additional information about your listing. This type of content should never appear in your business\u2019s title, address or category fields.<\/span><\/td>\n<\/tr>\n<tr>\n<td align=\"left\" valign=\"TOP\"><\/td>\n<td align=\"left\" valign=\"TOP\"><\/td>\n<td align=\"left\" valign=\"TOP\"><span style=\"font-size: xx-small;\">Please see <a href=\"http:\/\/maps.google.com\/support\/bin\/static.py?page=guide.cs&amp;guide=21029&amp;topic=21032\">this page<\/a> of the LBC User Guide for examples of acceptable custom attributes.<\/span><\/td>\n<\/tr>\n<tr>\n<td align=\"left\" valign=\"TOP\"><\/td>\n<td align=\"left\" valign=\"TOP\"><\/td>\n<td align=\"left\" valign=\"TOP\"><span style=\"font-size: xx-small;\"><strong>Best Practices<\/strong><\/span><\/td>\n<\/tr>\n<tr>\n<td align=\"left\" valign=\"TOP\"><\/td>\n<td align=\"left\" valign=\"TOP\"><\/td>\n<td align=\"left\" valign=\"TOP\"><span style=\"font-size: xx-small;\"><em>Use a shared, business email account, if multiple users will be updating your business listing.<\/em><\/span><\/td>\n<\/tr>\n<tr>\n<td align=\"left\" valign=\"TOP\"><\/td>\n<td align=\"left\" valign=\"TOP\"><\/td>\n<td align=\"left\" valign=\"TOP\"><span style=\"font-size: xx-small;\"><em>If possible, use an email account with a domain that matches your business URL. For example, if your business website is www.giraffetoys.com, a matching email address would be you@giraffetoys.com.<\/em><\/span><\/td>\n<\/tr>\n<tr>\n<td align=\"left\" valign=\"TOP\"><span style=\"font-size: xx-small;\">When entering categories, use only those that directly describe your business. Do not submit related categories that do not define your business. For example, a taxi company might properly categorize itself as \u201cAirport Transportation\u201d, but it would be inaccurate to also use the category \u201cAirport\u201d. Also, please use each category field to enter a<br \/>\nsingle category. Do not list multiple categories or keywords in one<br \/>\nfield.<\/span><\/td>\n<td align=\"left\" valign=\"TOP\"><\/td>\n<td align=\"left\" valign=\"TOP\"><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>Google has changed much more than the order of the guidelines with this update. The guidelines are more rigorous and specific than they have been in the past. I have noted in italics those sections which are completely new. Previous Listing Guidelines &#8211; Ordered to Match new Guidelines New Business Listing Guidelines &amp; Order Ownership &#8230;<\/p>\n","protected":false},"author":262,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4,20],"tags":[],"class_list":["post-5095","post","type-post","status-publish","format-standard","hentry","category-google-maps-google-local","category-google-quality-guidelines"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/blumenthals.com\/blog\/wp-json\/wp\/v2\/posts\/5095","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blumenthals.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blumenthals.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blumenthals.com\/blog\/wp-json\/wp\/v2\/users\/262"}],"replies":[{"embeddable":true,"href":"https:\/\/blumenthals.com\/blog\/wp-json\/wp\/v2\/comments?post=5095"}],"version-history":[{"count":11,"href":"https:\/\/blumenthals.com\/blog\/wp-json\/wp\/v2\/posts\/5095\/revisions"}],"predecessor-version":[{"id":5104,"href":"https:\/\/blumenthals.com\/blog\/wp-json\/wp\/v2\/posts\/5095\/revisions\/5104"}],"wp:attachment":[{"href":"https:\/\/blumenthals.com\/blog\/wp-json\/wp\/v2\/media?parent=5095"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blumenthals.com\/blog\/wp-json\/wp\/v2\/categories?post=5095"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blumenthals.com\/blog\/wp-json\/wp\/v2\/tags?post=5095"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}