{"id":21783,"date":"2018-10-22T08:11:19","date_gmt":"2018-10-22T12:11:19","guid":{"rendered":"http:\/\/blumenthals.com\/blog\/?p=21783"},"modified":"2018-10-22T08:43:53","modified_gmt":"2018-10-22T12:43:53","slug":"google-my-business-new-features-add-product-collection-branded-search-insights","status":"publish","type":"post","link":"https:\/\/blumenthals.com\/blog\/2018\/10\/22\/google-my-business-new-features-add-product-collection-branded-search-insights\/","title":{"rendered":"Google My Business New Features: &#8216;Add Product Collection&#8217; &#038; &#8216;Branded Search Insights&#8217; &#8211; The Bigger Picture"},"content":{"rendered":"<p>Last week we learned of both a new Google My Business feature (in beta), &#8216;Add Product Collection&#8217; and new GMB Insight&#8217;s data, &#8216;Branded Searches&#8217;.<\/p>\n<p>Both are interesting features individually but together, they are even more interesting.<\/p>\n<p>The GMB Branded searches, <a href=\"https:\/\/searchengineland.com\/google-my-business-insights-adds-branded-search-reporting-306792\">reported<\/a> at SEL by Barry Schwartz, is apparently being rolled out. As noted in the graphic published at SEL, it appears to be a count of\u00a0&#8220;customers who find your listing when searching for a brand <strong>related<\/strong> to your business&#8221;. I take that to mean\u00a0if I search for <a href=\"https:\/\/www.google.com\/search?client=safari&amp;rls=en&amp;ei=lrPMW_fCAaWyggfnq4_oBA&amp;q=nike+shoes+bufflo+ny&amp;oq=nike+shoes+bufflo+ny&amp;gs_l=psy-ab.3.0.0i13.3405.4336..4524...0.0..0.120.634.1j5......0....1..gws-wiz.......0i71j0i8i13i30j33i10.QeEfKXeXggI\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">nike shoes bufflo ny<\/a> and I see &#8220;Rick&#8217;s Sports and Apparel&#8221; then it would be counted as a &#8216;branded search&#8221; for Rick&#8217;s.<\/p>\n<p><a href=\"http:\/\/blumenthals.com\/blog\/wp-content\/uploads\/2018\/10\/google-my-business-insights-branded-800x391.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-21784\" src=\"http:\/\/blumenthals.com\/blog\/wp-content\/uploads\/2018\/10\/google-my-business-insights-branded-800x391.png\" alt=\"\" width=\"800\" height=\"391\" srcset=\"https:\/\/blumenthals.com\/blog\/wp-content\/uploads\/2018\/10\/google-my-business-insights-branded-800x391.png 800w, https:\/\/blumenthals.com\/blog\/wp-content\/uploads\/2018\/10\/google-my-business-insights-branded-800x391-300x147.png 300w, https:\/\/blumenthals.com\/blog\/wp-content\/uploads\/2018\/10\/google-my-business-insights-branded-800x391-520x254.png 520w, https:\/\/blumenthals.com\/blog\/wp-content\/uploads\/2018\/10\/google-my-business-insights-branded-800x391-768x375.png 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/a>In typical Google fashion, though, they have muddied the waters as to exactly is being counted by <a href=\"https:\/\/support.google.com\/business\/answer\/7689763#how\">providing<\/a> this explanation in their help files:<\/p>\n<ul>\n<li><strong>Branded searches:<\/strong> A customer searched for a brand related to your business (e.g. a customer looking for fast food searched for \u201cMcDonald&#8217;s\u201d and found your fast food restaurant listing). This category will only appear if your listing has appeared at least once for a branded search.<\/li>\n<\/ul>\n<p>This is totally nonsensical as 1- this would duplicate direct searches and 2- a search for McDonald&#8217;s would return &#8220;your fast food restaurant listing&#8221;, it would return McDonald&#8217;s. I have asked for clarification from Google as to what it actually means, which very well could be a third definition.<\/p>\n<p>The other product, still in beta, is a feature to &#8220;Add a Product Collection&#8221; that adds products to your mobile Knowledge Panel. It was first <a href=\"https:\/\/twitter.com\/NateSchoell\/status\/1052941783020257280\">reported<\/a> out by <a href=\"https:\/\/www.dealerinspire.com\">Nathan Schoell of DealerInspire<\/a>. According to Nathan, if you are using the Product Collection feature then the Services tab in the KP disappears. He noticed the feature in Car Dealer categories and Auto Repair Shops.<\/p>\n<p><a href=\"http:\/\/blumenthals.com\/blog\/wp-content\/uploads\/2018\/10\/prdouct-collection.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-21785\" src=\"http:\/\/blumenthals.com\/blog\/wp-content\/uploads\/2018\/10\/prdouct-collection.jpg\" alt=\"\" width=\"787\" height=\"586\" srcset=\"https:\/\/blumenthals.com\/blog\/wp-content\/uploads\/2018\/10\/prdouct-collection.jpg 787w, https:\/\/blumenthals.com\/blog\/wp-content\/uploads\/2018\/10\/prdouct-collection-269x200.jpg 269w, https:\/\/blumenthals.com\/blog\/wp-content\/uploads\/2018\/10\/prdouct-collection-520x387.jpg 520w, https:\/\/blumenthals.com\/blog\/wp-content\/uploads\/2018\/10\/prdouct-collection-768x572.jpg 768w\" sizes=\"auto, (max-width: 787px) 100vw, 787px\" \/><\/a><\/p>\n<p>The new feature was also <a href=\"https:\/\/www.localsearchforum.com\/index.php?threads\/new-products-section-for-google-my-business.53339\/\">reported<\/a> by Cordell Crowley at the Local Search Forum where he saw the feature in the Florist category.<\/p>\n<figure id=\"attachment_21786\" aria-describedby=\"caption-attachment-21786\" style=\"width: 1561px\" class=\"wp-caption aligncenter\"><a href=\"http:\/\/blumenthals.com\/blog\/wp-content\/uploads\/2018\/10\/Google-Products-Beta.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-21786\" src=\"http:\/\/blumenthals.com\/blog\/wp-content\/uploads\/2018\/10\/Google-Products-Beta.png\" alt=\"\" width=\"1561\" height=\"672\" srcset=\"https:\/\/blumenthals.com\/blog\/wp-content\/uploads\/2018\/10\/Google-Products-Beta.png 1561w, https:\/\/blumenthals.com\/blog\/wp-content\/uploads\/2018\/10\/Google-Products-Beta-300x129.png 300w, https:\/\/blumenthals.com\/blog\/wp-content\/uploads\/2018\/10\/Google-Products-Beta-520x224.png 520w, https:\/\/blumenthals.com\/blog\/wp-content\/uploads\/2018\/10\/Google-Products-Beta-768x331.png 768w, https:\/\/blumenthals.com\/blog\/wp-content\/uploads\/2018\/10\/Google-Products-Beta-1024x441.png 1024w\" sizes=\"auto, (max-width: 1561px) 100vw, 1561px\" \/><\/a><figcaption id=\"caption-attachment-21786\" class=\"wp-caption-text\">Image courtesy of the <a href=\"https:\/\/www.localsearchforum.com\/index.php?threads\/new-products-section-for-google-my-business.53339\/#lg=attachment3233&amp;slide=0\">Local Search Forum<\/a><\/figcaption><\/figure>\n<figure id=\"attachment_21787\" aria-describedby=\"caption-attachment-21787\" style=\"width: 1080px\" class=\"wp-caption aligncenter\"><a href=\"http:\/\/blumenthals.com\/blog\/wp-content\/uploads\/2018\/10\/Product-Tab-Mobile.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-21787\" src=\"http:\/\/blumenthals.com\/blog\/wp-content\/uploads\/2018\/10\/Product-Tab-Mobile.png\" alt=\"\" width=\"1080\" height=\"1920\" srcset=\"https:\/\/blumenthals.com\/blog\/wp-content\/uploads\/2018\/10\/Product-Tab-Mobile.png 1080w, https:\/\/blumenthals.com\/blog\/wp-content\/uploads\/2018\/10\/Product-Tab-Mobile-113x200.png 113w, https:\/\/blumenthals.com\/blog\/wp-content\/uploads\/2018\/10\/Product-Tab-Mobile-338x600.png 338w, https:\/\/blumenthals.com\/blog\/wp-content\/uploads\/2018\/10\/Product-Tab-Mobile-768x1365.png 768w, https:\/\/blumenthals.com\/blog\/wp-content\/uploads\/2018\/10\/Product-Tab-Mobile-576x1024.png 576w\" sizes=\"auto, (max-width: 1080px) 100vw, 1080px\" \/><\/a><figcaption id=\"caption-attachment-21787\" class=\"wp-caption-text\">This mobile product tab shows both a Post Product post and the new Product Collection. Image courtesy of Local Search Forum.<\/figcaption><\/figure>\n<p>When you step back and view these two developments from 10,000 feet several interesting possibilities arise. We know that Google in general and Google Local in particular is looking to vacuum up ever more granular data about the real world.<br \/>\n<!--more--><br \/>\nThis recent FastCompany <a href=\"https:\/\/www.fastcompany.com\/90241372\/how-i-went-from-google-intern-to-the-head-of-google-maps\">interview<\/a>\u00a0with Jen Fitzpatrick, VP of geo at Google and who effectively \u00a0has &#8220;overarching responsibility for Google Maps and Local&#8221;. \u00a0She noted:<\/p>\n<p><em>I don\u2019t consider mapping a solved problem anywhere in the world. To use your example, we might now have sidewalks or pathways through a park, but we still, by and large, don\u2019t necessarily know which parks have playgrounds or which parks have barbecue pits. If you\u2019re trying to plan an outing with your child or an event with your family, those are pretty important things that are going to deeply influence your decision about whether that\u2019s a good park for you to choose for your next outing.<\/em><\/p>\n<p><em>That\u2019s just one example. It\u2019s increasingly not enough for us to know just that there is a coffee shop on the corner over there. If you\u2019re trying to decide whether to spend your Friday night studying at that caf\u00e9, it\u2019s going to be really important to know if there\u2019s a rock band playing there, or if it\u2019s going to be a quiet, cozy setting.<\/em><\/p>\n<p>Barbecue pits might be of interest in a broad sense to Google Maps but there is little monetizable value in that granular piece of information. It is the type of information that will attract users and keep users on Google Maps instead of elsewhere. But every person looking for a barbecue pit in Fireman&#8217;s park is also a shopper. And these new products speak to those shoppers in a way that is both useful AND monetizable.<\/p>\n<p>Google has in the past <a href=\"https:\/\/adage.com\/article\/media\/google-s-schmidt-internet-cesspool-brands\/131569\/\">said<\/a> that &#8216;brands are how you sort out the cesspool&#8221;. But what does that look like at a local level where the websites are weak and Google&#8217;s broader brand understanding of most local businesses is very limited?<\/p>\n<p>It looks like product. Paid product by major brands yes but more than that. Product in general, wherever it is, whoever is carrying it.<\/p>\n<p><a href=\"http:\/\/blumenthals.com\/blog\/wp-content\/uploads\/2018\/10\/Screen-Shot-2018-10-21-at-2.14.22-PM.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-21788\" src=\"http:\/\/blumenthals.com\/blog\/wp-content\/uploads\/2018\/10\/Screen-Shot-2018-10-21-at-2.14.22-PM.png\" alt=\"\" width=\"488\" height=\"955\" srcset=\"https:\/\/blumenthals.com\/blog\/wp-content\/uploads\/2018\/10\/Screen-Shot-2018-10-21-at-2.14.22-PM.png 488w, https:\/\/blumenthals.com\/blog\/wp-content\/uploads\/2018\/10\/Screen-Shot-2018-10-21-at-2.14.22-PM-102x200.png 102w, https:\/\/blumenthals.com\/blog\/wp-content\/uploads\/2018\/10\/Screen-Shot-2018-10-21-at-2.14.22-PM-307x600.png 307w\" sizes=\"auto, (max-width: 488px) 100vw, 488px\" \/><\/a><\/p>\n<p>And, in case you haven&#8217;t noticed, Google has been on a spree to get localized product information and incentivize sharing it with Google local in a number of ways.<\/p>\n<p>In May of this year, Google introduced a new Post type called a Product Post that showed in posts but also aggregated in the Product tab of the mobile Knowledge Panel.<\/p>\n<p><a href=\"http:\/\/blumenthals.com\/blog\/wp-content\/uploads\/2018\/10\/Product-Tab-Mobile-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-21789\" src=\"http:\/\/blumenthals.com\/blog\/wp-content\/uploads\/2018\/10\/Product-Tab-Mobile-1.png\" alt=\"\" width=\"1080\" height=\"1920\" srcset=\"https:\/\/blumenthals.com\/blog\/wp-content\/uploads\/2018\/10\/Product-Tab-Mobile-1.png 1080w, https:\/\/blumenthals.com\/blog\/wp-content\/uploads\/2018\/10\/Product-Tab-Mobile-1-113x200.png 113w, https:\/\/blumenthals.com\/blog\/wp-content\/uploads\/2018\/10\/Product-Tab-Mobile-1-338x600.png 338w, https:\/\/blumenthals.com\/blog\/wp-content\/uploads\/2018\/10\/Product-Tab-Mobile-1-768x1365.png 768w, https:\/\/blumenthals.com\/blog\/wp-content\/uploads\/2018\/10\/Product-Tab-Mobile-1-576x1024.png 576w\" sizes=\"auto, (max-width: 1080px) 100vw, 1080px\" \/><\/a><\/p>\n<p><a href=\"http:\/\/blumenthals.com\/blog\/wp-content\/uploads\/2018\/10\/product-post.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-21790\" src=\"http:\/\/blumenthals.com\/blog\/wp-content\/uploads\/2018\/10\/product-post.jpg\" alt=\"\" width=\"457\" height=\"287\" srcset=\"https:\/\/blumenthals.com\/blog\/wp-content\/uploads\/2018\/10\/product-post.jpg 457w, https:\/\/blumenthals.com\/blog\/wp-content\/uploads\/2018\/10\/product-post-300x188.jpg 300w\" sizes=\"auto, (max-width: 457px) 100vw, 457px\" \/><\/a><\/p>\n<p>Shortly after, in June, Google <a href=\"http:\/\/blumenthals.com\/blog\/2018\/06\/12\/google-to-roll-out-see-whats-in-store-as-a-free-knowledge-panel-feature\/\">rolled<\/a> out &#8220;See What&#8217;s In Store&#8221; as a free Knowledge Panel feature as part if its new <a href=\"https:\/\/adwords.googleblog.com\/2018\/06\/new-innovations-remove-friction-from.html\">inventory feed program<\/a>.<\/p>\n<p><a href=\"http:\/\/blumenthals.com\/blog\/wp-content\/uploads\/2018\/10\/google-local-panel-see-whats-in-store-1528716962-377x600.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-21791\" src=\"http:\/\/blumenthals.com\/blog\/wp-content\/uploads\/2018\/10\/google-local-panel-see-whats-in-store-1528716962-377x600.png\" alt=\"\" width=\"377\" height=\"600\" srcset=\"https:\/\/blumenthals.com\/blog\/wp-content\/uploads\/2018\/10\/google-local-panel-see-whats-in-store-1528716962-377x600.png 377w, https:\/\/blumenthals.com\/blog\/wp-content\/uploads\/2018\/10\/google-local-panel-see-whats-in-store-1528716962-377x600-126x200.png 126w\" sizes=\"auto, (max-width: 377px) 100vw, 377px\" \/><\/a><\/p>\n<p>Clearly, Google, at least in the mobile world, is working very, very hard to convince merchants to give it, product information. Product information in their Knowledge Graph makes it a trivial task for Google to understand the brand information about that given location whether the information is on the local business website or not.<\/p>\n<p>The Insights report, highlighting brand queries, \u00a0gives a somewhat abstract feedback mechanism for a business to understand what folks are looking for and the various product &#8220;feed&#8221; mechanisms give that business a way to nurture those searches.<\/p>\n<p>Given this arc of these recent developments I would not be the least bit surprised if the Product Collection feature makes it into the GMB API sooner rather than later. And this would provide an obvious monetization method much like the <a href=\"https:\/\/twitter.com\/MattLacuesta\/status\/1050464094887632896\">recent discussion around monetizing a Posts API<\/a> for multi location brands.<\/p>\n<p>What better way to answer customers queries, clear the cess pool and make money. All the while garnering an ever increasingly granular view of the local world that keeps Google Local more than one step ahead of the competitors.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last week we learned of both a new Google My Business feature (in beta), &#8216;Add Product Collection&#8217; and new GMB Insight&#8217;s data, &#8216;Branded Searches&#8217;. Both are interesting features individually but together, they are even more interesting. The GMB Branded searches, reported at SEL by Barry Schwartz, is apparently being rolled out. As noted in the &#8230;<\/p>\n","protected":false},"author":262,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[24],"tags":[],"class_list":["post-21783","post","type-post","status-publish","format-standard","hentry","category-google-plus"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/blumenthals.com\/blog\/wp-json\/wp\/v2\/posts\/21783","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blumenthals.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blumenthals.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blumenthals.com\/blog\/wp-json\/wp\/v2\/users\/262"}],"replies":[{"embeddable":true,"href":"https:\/\/blumenthals.com\/blog\/wp-json\/wp\/v2\/comments?post=21783"}],"version-history":[{"count":5,"href":"https:\/\/blumenthals.com\/blog\/wp-json\/wp\/v2\/posts\/21783\/revisions"}],"predecessor-version":[{"id":21807,"href":"https:\/\/blumenthals.com\/blog\/wp-json\/wp\/v2\/posts\/21783\/revisions\/21807"}],"wp:attachment":[{"href":"https:\/\/blumenthals.com\/blog\/wp-json\/wp\/v2\/media?parent=21783"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blumenthals.com\/blog\/wp-json\/wp\/v2\/categories?post=21783"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blumenthals.com\/blog\/wp-json\/wp\/v2\/tags?post=21783"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}