{"id":17864,"date":"2015-04-03T17:26:36","date_gmt":"2015-04-03T21:26:36","guid":{"rendered":"http:\/\/blumenthals.com\/blog\/?p=17864"},"modified":"2015-04-03T17:28:40","modified_gmt":"2015-04-03T21:28:40","slug":"new-google-support-option-offers-a-form-to-contest-reviews","status":"publish","type":"post","link":"https:\/\/blumenthals.com\/blog\/2015\/04\/03\/new-google-support-option-offers-a-form-to-contest-reviews\/","title":{"rendered":"New Google Support Option Offers A Form to Contest Reviews"},"content":{"rendered":"<p>One option in the <a href=\"http:\/\/blumenthals.com\/blog\/2015\/04\/03\/google-my-business-help-now-segments-support-questions-prior-to-calling\/\">new Contact Us process<\/a> that appears to be an improvement is elevating a form to contest reviews.<\/p>\n<p>The form, previously buried, has in the recent past sent a review removal request into the queued email response system and typically generated a human and intelligent response. This contrasts with the <del datetime=\"2015-04-03T21:27:45+00:00\">pissing in the ocean<\/del> review flagging process typically encouraged.<\/p>\n<p><a href=\"http:\/\/blumenthals.com\/blog\/wp-content\/uploads\/2015\/04\/reviews.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-17865 size-medium\" src=\"http:\/\/blumenthals.com\/blog\/wp-content\/uploads\/2015\/04\/reviews-407x600.png\" alt=\"reviews\" width=\"407\" height=\"600\" srcset=\"https:\/\/blumenthals.com\/blog\/wp-content\/uploads\/2015\/04\/reviews-407x600.png 407w, https:\/\/blumenthals.com\/blog\/wp-content\/uploads\/2015\/04\/reviews-136x200.png 136w, https:\/\/blumenthals.com\/blog\/wp-content\/uploads\/2015\/04\/reviews-695x1024.png 695w, https:\/\/blumenthals.com\/blog\/wp-content\/uploads\/2015\/04\/reviews.png 899w\" sizes=\"auto, (max-width: 407px) 100vw, 407px\" \/><\/a><\/p>\n<p>In the field asking for content of the inappropriate review, one might actually be able to add a comment.<\/p>\n<p>In addition to a form to contest reviews there is now\u00a0an obvious option to ask for them to be moved from one listing to another. Moving reviews previously had a help page but no action associated with it. In this new context the process for resolution is clear.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>One option in the new Contact Us process that appears to be an improvement is elevating a form to contest reviews. The form, previously buried, has in the recent past sent a review removal request into the queued email response system and typically generated a human and intelligent response. This contrasts with the pissing in &#8230;<\/p>\n","protected":false},"author":262,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[24],"tags":[],"class_list":["post-17864","post","type-post","status-publish","format-standard","hentry","category-google-plus"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/blumenthals.com\/blog\/wp-json\/wp\/v2\/posts\/17864","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blumenthals.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blumenthals.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blumenthals.com\/blog\/wp-json\/wp\/v2\/users\/262"}],"replies":[{"embeddable":true,"href":"https:\/\/blumenthals.com\/blog\/wp-json\/wp\/v2\/comments?post=17864"}],"version-history":[{"count":4,"href":"https:\/\/blumenthals.com\/blog\/wp-json\/wp\/v2\/posts\/17864\/revisions"}],"predecessor-version":[{"id":17869,"href":"https:\/\/blumenthals.com\/blog\/wp-json\/wp\/v2\/posts\/17864\/revisions\/17869"}],"wp:attachment":[{"href":"https:\/\/blumenthals.com\/blog\/wp-json\/wp\/v2\/media?parent=17864"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blumenthals.com\/blog\/wp-json\/wp\/v2\/categories?post=17864"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blumenthals.com\/blog\/wp-json\/wp\/v2\/tags?post=17864"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}