{"id":17704,"date":"2015-02-24T18:06:52","date_gmt":"2015-02-24T22:06:52","guid":{"rendered":"http:\/\/blumenthals.com\/blog\/?p=17704"},"modified":"2015-02-24T18:08:35","modified_gmt":"2015-02-24T22:08:35","slug":"google-testing-hangout-chats-in-local","status":"publish","type":"post","link":"https:\/\/blumenthals.com\/blog\/2015\/02\/24\/google-testing-hangout-chats-in-local\/","title":{"rendered":"Google Testing Hangout Chats in Local"},"content":{"rendered":"

TechCrunch and SEL are reporting<\/a> Google testing of \u00a0a live chat button appearing on business’s local Knowledge Panel.<\/p>\n

This program is apparently part of a test with a limited number of businesses. It has been around at least since mid November when an invitee asked me about problems he was having with the test.<\/p>\n

\"google-places-chat\"<\/a><\/p>\n

Here is the copy of the email that he had received from Google around mid November inviting him to participate in the test:<\/p>\n

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Use Hangouts with your Google+ page<\/h1>\n
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Google Hangouts can make it easier for your customers to reach out to your business with a Hangouts chat message. When customers are looking for you on Google Maps or Search, they\u2019ll find a button to chat with you.<\/p>\n

This feature is\u00a0currently limited to a small number of business that have been invited to test it. Opting-in to this feature will allow customers to chat with you by changing the \u201ccustomize invites\u201d\u00a0setting<\/a>\u00a0for your business. If you don\u2019t want to participate in the trial anymore, you can opt out in\u00a0settings<\/a>\u00a0for your business in Hangouts.<\/p>\n<\/div>\n<\/div>\n<\/blockquote>\n<\/div>\n<\/blockquote>\n<\/div>\n<\/div>\n<\/blockquote>\n<\/div>\n<\/blockquote>\n<\/div>\n<\/div>\n<\/blockquote>\n","protected":false},"excerpt":{"rendered":"

TechCrunch and SEL are reporting Google testing of \u00a0a live chat button appearing on business’s local Knowledge Panel. This program is apparently part of a test with a limited number of businesses. It has been around at least since mid November when an invitee asked me about problems he was having with the test. Here …<\/p>\n","protected":false},"author":262,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[24],"tags":[],"class_list":["post-17704","post","type-post","status-publish","format-standard","hentry","category-google-plus"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/blumenthals.com\/blog\/wp-json\/wp\/v2\/posts\/17704","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blumenthals.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blumenthals.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blumenthals.com\/blog\/wp-json\/wp\/v2\/users\/262"}],"replies":[{"embeddable":true,"href":"https:\/\/blumenthals.com\/blog\/wp-json\/wp\/v2\/comments?post=17704"}],"version-history":[{"count":3,"href":"https:\/\/blumenthals.com\/blog\/wp-json\/wp\/v2\/posts\/17704\/revisions"}],"predecessor-version":[{"id":17709,"href":"https:\/\/blumenthals.com\/blog\/wp-json\/wp\/v2\/posts\/17704\/revisions\/17709"}],"wp:attachment":[{"href":"https:\/\/blumenthals.com\/blog\/wp-json\/wp\/v2\/media?parent=17704"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blumenthals.com\/blog\/wp-json\/wp\/v2\/categories?post=17704"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blumenthals.com\/blog\/wp-json\/wp\/v2\/tags?post=17704"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}