{"id":1421,"date":"2008-11-04T18:00:18","date_gmt":"2008-11-04T22:00:18","guid":{"rendered":"http:\/\/blumenthals.com\/blog\/?p=1421"},"modified":"2008-11-05T15:37:35","modified_gmt":"2008-11-05T19:37:35","slug":"google-maps-new-customer-complaint-arena","status":"publish","type":"post","link":"https:\/\/blumenthals.com\/blog\/2008\/11\/04\/google-maps-new-customer-complaint-arena\/","title":{"rendered":"Google Maps: New Customer Complaint Arena"},"content":{"rendered":"

Google Maps, since my Microsoft hijacking<\/a>, has taken on a whole new role; consumer advocate and complaint department against major national firms. Google’s community edit feature<\/a> is allowing the “community” (aka disgruntled consumers) to speak out in ways that were not anticipated when the feature was released.<\/p>\n

I was browsing Maps when I found this record for Apple Computer today. Here<\/a> is how it looked a mere week ago. I swear it was not me.<\/p>\n

\"Apple<\/p>\n

Given Google’s commitment to a wiki style<\/a> of open community Maps environment, we can expect to see more of these. Mat McGee has a great post<\/a> on the contradictions involved in Google’s position.<\/p>\n","protected":false},"excerpt":{"rendered":"

Google Maps, since my Microsoft hijacking, has taken on a whole new role; consumer advocate and complaint department against major national firms. Google’s community edit feature is allowing the “community” (aka disgruntled consumers) to speak out in ways that were not anticipated when the feature was released. I was browsing Maps when I found this …<\/p>\n","protected":false},"author":262,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[],"class_list":["post-1421","post","type-post","status-publish","format-standard","hentry","category-google-maps-google-local"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t