{"id":11924,"date":"2011-12-15T10:10:46","date_gmt":"2011-12-15T14:10:46","guid":{"rendered":"http:\/\/blumenthals.com\/blog\/?p=11924"},"modified":"2011-12-15T10:15:43","modified_gmt":"2011-12-15T14:15:43","slug":"google-offers-up-a-step-by-step-guide-to-deal-with-we-do-currently-do-not-support-this-location","status":"publish","type":"post","link":"https:\/\/blumenthals.com\/blog\/2011\/12\/15\/google-offers-up-a-step-by-step-guide-to-deal-with-we-do-currently-do-not-support-this-location\/","title":{"rendered":"Google Offers Up a Step by Step Guide to Deal with &#8220;We do currently do not support this location&#8221;"},"content":{"rendered":"<p>Google has finally \u00a0<a href=\"http:\/\/www.google.com\/support\/forum\/p\/Places\/thread?hl=en&amp;tid=6cccf153cc8b6d8b\">provided<\/a> some public guidance, if not a a long awaited fix,\u00a0to deal with the\u00a0<a href=\"http:\/\/blumenthals.com\/blog\/2010\/05\/07\/googlespeak-we-currently-do-not-support-the-location-penalty\/\">persistent<\/a> <a href=\"http:\/\/blumenthals.com\/blog\/2010\/11\/17\/google-places-you-are-not-rejected-not-suspended-you-are-in-places-purgatory\/\">Places<\/a> <a href=\"http:\/\/blumenthals.com\/blog\/2011\/09\/01\/google-places-growing-reports-of-we-currently-do-not-support-the-location\/\">error<\/a> state &#8220;<a href=\"http:\/\/blumenthals.com\/blog\/2011\/07\/25\/google-places-work-around-we-do-current-do-not-support-the-location\/\">We currently do not support the location<\/a>&#8220;.<\/p>\n<p>The forum comment provides a step by step procedure for assessing and coping with (but not solving) the issue. The listing nuking message, in the system for sometime, seems to have been <a href=\"http:\/\/blumenthals.com\/blog\/2011\/09\/01\/google-places-growing-reports-of-we-currently-do-not-support-the-location\/\">occurring<\/a> more frequently over the past 3 or 4 months. The <a href=\"http:\/\/blumenthals.com\/blog\/2011\/07\/25\/google-places-work-around-we-do-current-do-not-support-the-location\/\">work around<\/a> offered is the one developed by the\u00a0frequent\u00a0<a href=\"http:\/\/www.google.com\/support\/forum\/user?hl=de&amp;userid=11089947245991708982\">contributor<\/a>\u00a0to the\u00a0German Places Forums,\u00a0<a href=\"http:\/\/spinatmensch.blogspot.com\/\">Spinatmensch<\/a>. If you want to see more discussion and experiences with the work around be sure to read the <a href=\"http:\/\/blumenthals.com\/blog\/2011\/07\/25\/google-places-work-around-we-do-current-do-not-support-the-location\/#comments\">many contributor comments<\/a> made in response to the suggested work around.<\/p>\n<p>Here is the helpful <a href=\"http:\/\/www.google.com\/support\/forum\/p\/Places\/thread?hl=en&amp;tid=6cccf153cc8b6d8b\">step by step process<\/a>\u00a0that Vanessa, the Google Places forum community manager offered up in response to yet another question about the issue:<\/p>\n<p style=\"padding-left: 30px;\"><strong><img loading=\"lazy\" decoding=\"async\" style=\"float: right;\" src=\"http:\/\/blumenthals.com\/blog\/wp-content\/uploads\/2011\/07\/image001a.jpg\" alt=\"We currently do not support the location\" width=\"275\" height=\"132\" \/>I&#8217;ve had my places business page for over a year, and now it says the &#8216;location not supported&#8217; when I click view page?<\/strong><\/p>\n<p style=\"padding-left: 30px;\"><strong>Topic of your question<\/strong>: &#8220;Location not supported&#8221; No address change since original place listing &#8211; what is the problem?<\/p>\n<p style=\"padding-left: 30px;\">I&#8217;ve had my places business page for over a year, and now it says the &#8216;location not supported&#8217; when I click view page? I haven&#8217;t made any adjustements to the page except to add photos periodically. I have even advertised with google the past couple of months, but didn&#8217;t this month. Does that have something to do with places ad not showing up?<\/p>\n<p style=\"padding-left: 30px;\">If this continues, I will never advertise on google again for sure.<\/p>\n<p style=\"padding-left: 30px;\">&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8211;<\/p>\n<p style=\"padding-left: 30px;\">vanessagene<br \/>\nGoogle Employee<br \/>\n12\/14\/11<\/p>\n<p style=\"padding-left: 30px;\">If you&#8217;re seeing &#8220;We do not supper this location&#8221; on your listing:<\/p>\n<p style=\"padding-left: 30px;\">1) Search for it on maps.google.com &#8212; &#8220;business name and city&#8221;. Sometimes the links from your Places dashboard aren&#8217;t synced properly, and you should always search on Maps first to make sure it is indeed removed &#8212; often it&#8217;s still live and there, you just need to look it up via maps.google.com.<\/p>\n<p style=\"padding-left: 30px;\">2) If you don&#8217;t see it on Maps, go in to the Places dashboard and poke the listing by clicking submit (wait a little bit, in can take some minutes to appear). Then again, go to maps.google.com to see if you see it appear live.<\/p>\n<p style=\"padding-left: 30px;\">3) If you&#8217;re still seeing the message on your listing, use the troubleshooter option, and our team will get back to you via e-mail:<\/p>\n<p style=\"padding-left: 30px;\"><a href=\"http:\/\/support.google.com\/places\/bin\/static.py?hl=en&amp;ts=1386120&amp;page=ts.cs\">http:\/\/support.google.com\/places\/bin\/static.py?hl=en&amp;ts=1386120&amp;page=ts.cs<\/a><br \/>\nI have verified &gt; Yes &gt; &#8220;My listing no longer appears on Google Maps.&#8221;<\/p>\n<p style=\"padding-left: 30px;\">Believe me, we know this can be frustrating for you guys, and we&#8217;re working to clean it up so you see less of this happening.<\/p>\n<p style=\"padding-left: 30px;\">&#8211; Vanessa<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Google has finally \u00a0provided some public guidance, if not a a long awaited fix,\u00a0to deal with the\u00a0persistent Places error state &#8220;We currently do not support the location&#8220;. The forum comment provides a step by step procedure for assessing and coping with (but not solving) the issue. The listing nuking message, in the system for sometime, &#8230;<\/p>\n","protected":false},"author":262,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[],"class_list":["post-11924","post","type-post","status-publish","format-standard","hentry","category-google-maps-google-local"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/blumenthals.com\/blog\/wp-json\/wp\/v2\/posts\/11924","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blumenthals.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blumenthals.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blumenthals.com\/blog\/wp-json\/wp\/v2\/users\/262"}],"replies":[{"embeddable":true,"href":"https:\/\/blumenthals.com\/blog\/wp-json\/wp\/v2\/comments?post=11924"}],"version-history":[{"count":9,"href":"https:\/\/blumenthals.com\/blog\/wp-json\/wp\/v2\/posts\/11924\/revisions"}],"predecessor-version":[{"id":11933,"href":"https:\/\/blumenthals.com\/blog\/wp-json\/wp\/v2\/posts\/11924\/revisions\/11933"}],"wp:attachment":[{"href":"https:\/\/blumenthals.com\/blog\/wp-json\/wp\/v2\/media?parent=11924"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blumenthals.com\/blog\/wp-json\/wp\/v2\/categories?post=11924"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blumenthals.com\/blog\/wp-json\/wp\/v2\/tags?post=11924"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}