{"id":11492,"date":"2011-10-26T06:00:54","date_gmt":"2011-10-26T10:00:54","guid":{"rendered":"http:\/\/blumenthals.com\/blog\/?p=11492"},"modified":"2011-10-26T11:00:27","modified_gmt":"2011-10-26T15:00:27","slug":"its-time-for-google-places-to-treat-reviews-like-a-grown-up","status":"publish","type":"post","link":"https:\/\/blumenthals.com\/blog\/2011\/10\/26\/its-time-for-google-places-to-treat-reviews-like-a-grown-up\/","title":{"rendered":"It&#8217;s Time for Google Places to Treat Reviews Like a Grown Up"},"content":{"rendered":"<p>The recent <a href=\"http:\/\/www.searchengineguide.com\/miriam-ellis\/google-reviews-as-political-battleground.php\">use<\/a> of Google&#8217;s review platform in Alabama to lambast a local deli&#8217;s <a href=\"http:\/\/maps.google.com\/maps\/place?q=max's+deli+birmingham+alabama&amp;hl=en&amp;cid=16195376211568844739\">Place page<\/a> with <a href=\"http:\/\/maps.google.com\/maps\/place?q=max's+deli+birmingham+alabama&amp;hl=en&amp;cid=16195376211568844739\">hate reviews<\/a> (and the <a href=\"http:\/\/maps.google.com\/maps\/place?q=max's+deli+birmingham+alabama&amp;hl=en&amp;cid=16195376211568844739\">attendant backlash<\/a>) is but one example of why Google needs to implement better control over the reviews appearing on the Places pages.<\/p>\n<p>Here is another. Earlier this week, one reviewer, <a href=\"http:\/\/maps.google.com\/maps\/user?uid=204219563129262415190&amp;hl=en&amp;gl=US&amp;ved=0CC4QhQo&amp;ei=N86mTvvSMYeaywSLyOTODA&amp;ptab=1\">Samantha<\/a>, left 15 reviews in one day. Fourteen of them were 1 and 2 star reviews and One was a 5 star review. All for lawyers in Philadelphia. It doesn&#8217;t take a rocket scientist nor a sophisticated algo to recognize that these reviews are bogus. Samantha you naughty girl.<\/p>\n<p>Google needs to act like an adult and put in place processes to stop allowing a business&#8217;s Place Page being used like as substitute for a Voodoo doll in doing damage to a business.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"http:\/\/blumenthals.com\/blog\/wp-content\/uploads\/2011\/10\/review-Abuse-sm.jpg\"><img decoding=\"async\" class=\"aligncenter size-medium wp-image-11494\" title=\"review-Abuse-sm\" src=\"http:\/\/blumenthals.com\/blog\/wp-content\/uploads\/2011\/10\/review-Abuse-sm.jpg\" alt=\"\" width=\"520\" srcset=\"https:\/\/blumenthals.com\/blog\/wp-content\/uploads\/2011\/10\/review-Abuse-sm.jpg 755w, https:\/\/blumenthals.com\/blog\/wp-content\/uploads\/2011\/10\/review-Abuse-sm-160x200.jpg 160w, https:\/\/blumenthals.com\/blog\/wp-content\/uploads\/2011\/10\/review-Abuse-sm-480x600.jpg 480w\" sizes=\"(max-width: 755px) 100vw, 755px\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The recent use of Google&#8217;s review platform in Alabama to lambast a local deli&#8217;s Place page with hate reviews (and the attendant backlash) is but one example of why Google needs to implement better control over the reviews appearing on the Places pages. Here is another. Earlier this week, one reviewer, Samantha, left 15 reviews &#8230;<\/p>\n","protected":false},"author":262,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[],"class_list":["post-11492","post","type-post","status-publish","format-standard","hentry","category-google-maps-google-local"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.9 - aioseo.com -->\n\t<meta name=\"description\" content=\"The recent use of Google&#039;s review platform in Alabama to lambast a local deli&#039;s Place page with hate reviews (and the attendant backlash) is but one example of why Google needs to implement better control over the reviews appearing on the Places pages. Here is another. Earlier this week, one reviewer, Samantha, left 15 reviews\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<meta name=\"author\" content=\"Mike Blumenthal\"\/>\n\t<link rel=\"canonical\" href=\"https:\/\/blumenthals.com\/blog\/2011\/10\/26\/its-time-for-google-places-to-treat-reviews-like-a-grown-up\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 4.9.9\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_US\" \/>\n\t\t<meta property=\"og:site_name\" content=\"Mike Blumenthal | Developing Knowledge about Local Search\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"It\u2019s Time for Google Places to Treat Reviews Like a Grown Up\" \/>\n\t\t<meta property=\"og:description\" content=\"The recent use of Google&#039;s review platform in Alabama to lambast a local deli&#039;s Place page with hate reviews (and the attendant backlash) is but one example of why Google needs to implement better control over the reviews appearing on the Places pages. 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Earlier this week, one reviewer, Samantha, left 15 reviews\" \/>\n\t\t<script type=\"application\/ld+json\" class=\"aioseo-schema\">\n\t\t\t{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/blumenthals.com\\\/blog\\\/2011\\\/10\\\/26\\\/its-time-for-google-places-to-treat-reviews-like-a-grown-up\\\/#article\",\"name\":\"It\\u2019s Time for Google Places to Treat Reviews Like a Grown Up\",\"headline\":\"It&#8217;s Time for Google Places to Treat Reviews Like a Grown Up\",\"author\":{\"@id\":\"https:\\\/\\\/blumenthals.com\\\/blog\\\/author\\\/mike-blumenthal\\\/#author\"},\"publisher\":{\"@id\":\"https:\\\/\\\/blumenthals.com\\\/blog\\\/#organization\"},\"image\":{\"@type\":\"ImageObject\",\"url\":\"https:\\\/\\\/blumenthals.com\\\/blog\\\/wp-content\\\/uploads\\\/2011\\\/10\\\/review-Abuse-sm.jpg\",\"@id\":\"https:\\\/\\\/blumenthals.com\\\/blog\\\/2011\\\/10\\\/26\\\/its-time-for-google-places-to-treat-reviews-like-a-grown-up\\\/#articleImage\",\"width\":755,\"height\":943},\"datePublished\":\"2011-10-26T06:00:54-04:00\",\"dateModified\":\"2011-10-26T11:00:27-04:00\",\"inLanguage\":\"en-US\",\"commentCount\":27,\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/blumenthals.com\\\/blog\\\/2011\\\/10\\\/26\\\/its-time-for-google-places-to-treat-reviews-like-a-grown-up\\\/#webpage\"},\"isPartOf\":{\"@id\":\"https:\\\/\\\/blumenthals.com\\\/blog\\\/2011\\\/10\\\/26\\\/its-time-for-google-places-to-treat-reviews-like-a-grown-up\\\/#webpage\"},\"articleSection\":\"Google Places (Maps &amp; Local)\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/blumenthals.com\\\/blog\\\/2011\\\/10\\\/26\\\/its-time-for-google-places-to-treat-reviews-like-a-grown-up\\\/#breadcrumblist\",\"itemListElement\":[{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/blumenthals.com\\\/blog#listItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/blumenthals.com\\\/blog\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/blumenthals.com\\\/blog\\\/category\\\/google-maps-google-local\\\/#listItem\",\"name\":\"Google Places (Maps &amp; Local)\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/blumenthals.com\\\/blog\\\/category\\\/google-maps-google-local\\\/#listItem\",\"position\":2,\"name\":\"Google Places (Maps &amp; Local)\",\"item\":\"https:\\\/\\\/blumenthals.com\\\/blog\\\/category\\\/google-maps-google-local\\\/\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/blumenthals.com\\\/blog\\\/2011\\\/10\\\/26\\\/its-time-for-google-places-to-treat-reviews-like-a-grown-up\\\/#listItem\",\"name\":\"It&#8217;s Time for Google Places to Treat Reviews Like a Grown Up\"},\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/blumenthals.com\\\/blog#listItem\",\"name\":\"Home\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/blumenthals.com\\\/blog\\\/2011\\\/10\\\/26\\\/its-time-for-google-places-to-treat-reviews-like-a-grown-up\\\/#listItem\",\"position\":3,\"name\":\"It&#8217;s Time for Google Places to Treat Reviews Like a Grown Up\",\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/blumenthals.com\\\/blog\\\/category\\\/google-maps-google-local\\\/#listItem\",\"name\":\"Google Places (Maps &amp; Local)\"}}]},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/blumenthals.com\\\/blog\\\/#organization\",\"name\":\"Mike Blumenthal\",\"description\":\"Developing Knowledge about Local Search\",\"url\":\"https:\\\/\\\/blumenthals.com\\\/blog\\\/\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/blumenthals.com\\\/blog\\\/author\\\/mike-blumenthal\\\/#author\",\"url\":\"https:\\\/\\\/blumenthals.com\\\/blog\\\/author\\\/mike-blumenthal\\\/\",\"name\":\"Mike Blumenthal\",\"image\":{\"@type\":\"ImageObject\",\"@id\":\"https:\\\/\\\/blumenthals.com\\\/blog\\\/2011\\\/10\\\/26\\\/its-time-for-google-places-to-treat-reviews-like-a-grown-up\\\/#authorImage\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/4d8617e019d2d1ac91870df8164089168280ad79e57bb264a9f383abaee26b77?s=96&d=mm&r=g\",\"width\":96,\"height\":96,\"caption\":\"Mike Blumenthal\"}},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/blumenthals.com\\\/blog\\\/2011\\\/10\\\/26\\\/its-time-for-google-places-to-treat-reviews-like-a-grown-up\\\/#webpage\",\"url\":\"https:\\\/\\\/blumenthals.com\\\/blog\\\/2011\\\/10\\\/26\\\/its-time-for-google-places-to-treat-reviews-like-a-grown-up\\\/\",\"name\":\"It\\u2019s Time for Google Places to Treat Reviews Like a Grown Up\",\"description\":\"The recent use of Google's review platform in Alabama to lambast a local deli's Place page with hate reviews (and the attendant backlash) is but one example of why Google needs to implement better control over the reviews appearing on the Places pages. 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