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Understanding Google My Business & Local Search

Google Adds Q & A Notification Option to GMB

Google has added (or has the intention to add) direct notifications of new questions appearing on the Knowledge Panel of local businesses. The option (pre-selected) is available in the settings preferences panel for any location.

That being said, I have the settings on but I have yet to receive notifications of questions that are being asked. Perhaps the setting is in anticipation of sending out alerts.