Understanding Google My Business & Local Search

Mike Blumenthal in Reviews December 23, 2014

3 Comments

Ever Wonder Why does Google show a 4.8 rating when I have all 5-star reviews?

I have gotten the question alot so I wrote an answer on the Local U Blog:

Why does Google show a 4.8 rating when I have all 5-star reviews?

The short answer: something like a Bayesian average. You’ll have to read the article at Local U to learn more.

Written By

Mike Blumenthal

Comments

3 Comments

Evan Guthrie (2 comments)

December 26, 2014 at 4:20 pm

Thanks for sharing. Always wondered this. At least my 4.8 got bumped up to a 4.9 recently.

Myra Kirbi (1 comments)

January 9, 2015 at 5:46 am

Are they counting some other or probably hidden parameters which we do not know about, some thing related with our website, user profile?

Scott Hersh (6 comments)

July 3, 2015 at 2:15 pm

There’s worse things… I’ve had reviews online for months now, and Google doesn’t even show a rating. Maybe I’m missing something, but it seems like they just up and decide to display or not display your ratings at all based on a similarly murky metric.

Understanding Google My Business & Local Search

Ever Wonder Why does Google show a 4.8 rating when I have all 5-star reviews?

Written By

Mike Blumenthal

Comments

3 Comments

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