Are Younger Consumers More Tolerant of Bad Reviews? Or Do They Just Understand Them Better?

If your business has an aggregate star rating of 3 or less, you need to be concerned that shoppers might reject you out of hand. If, on the other hand you have a star rating greater than 4 most shoppers will accept you on face value. However we are seeing dramatically different standards within different … Continue reading Are Younger Consumers More Tolerant of Bad Reviews? Or Do They Just Understand Them Better?