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Understanding Google My Business & Local Search

Google Maps LBC Sending Out Monthly Stats to Wrong Businesses?

At about 1 am this morning, Danielle Kraft of Studio Kraft in NJ sent along this comment:

Hi Mike,

Oddly, this evening I received an email that was detailed for a “Google Local Business Center Updates for Maaco Collision Repair & Auto Painting.” I’ve received this type of email before for a business we have claimed, however, in this instance, UNDER NO CIRCUMSTANCES, have I ever claimed a business related to Maaco. This is not totally incorrect.

Glitch perhaps in their system? Very strange. The email header checked out, doesn’t appear to be spam. Sender =”localbusinesscenter@google.com”

Has anyone experienced this before?

Thanks,

Danielle

At about 3 am I received my monthly update from the Google Local Business Center for Kurlon Mattress Dealers, Home, Office, School Furniture Shop : Tk trading a company (with a very long name, hmmm) that is most definitely NOT in my LBC:

Well, Danielle, it does appear to be a fairly massive “glitch”. I am sure that you in NJ and I in upsate NY are not the only ones to get their monthly stats in this way. The only question is did every report go out to the wrong recipient?

If any of you got mine, would you let me know?