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Understanding Google My Business & Local Search

Google Maps: The cacophony of complaints continue, links to the dead?

I have in the past noted the number and similarity of complaints to the Google Maps For Business Group. I have also noted the need for more more staff support for the group. The other day the summary of the daily conversations seemed to embody all of that and then some. Many of the complaints have a familiar ring but the link to a dead person complaint offered a new twist on the merged record problem. Here are the posts for the day taken verbatim from the group:

Phone number not displayed in Local One Box Results
  Recently Google stopped displaying my business phone number in the Local One Box summery however if you click on details it shows my phone number. Is there a checklist I should go through to figure out what happened? Yellow Pages has a different phone number for my company so they can track which customers called from their ad. Is it possible that the… more »

By aplusperfect Mar 11 new of 1 message

 

automated category selection…
  I get that Google wants to automatcially select a category it thinks best suits a business, so why do they ask us for categories? I created an entry for our daycare center and used “daycare, preschool, private school”. All of these make perfect sense. Google put us in “Colleges and universities”. I know why. We are called:… more »

By Corey Mac Feb 291 new of 1 message

 

Bulk Feed Upload still Awaiting next update after 4 weeks
  Hello, I uploaded a bulk feed list file on Jan. 31st 2008 and it doesn’t appear to be working. On my administration page for business location lists all statuses as following: Awaiting next update. Changes take up to 4 weeks to appear on Google Maps As i understand it, this status should report Active if they are live…. more »

By Eric Feb 29 1 message

 

URGENT My business listing is linked to a dead person URGENT
  I have a business listing and the name is incorrect. I made a request to edit the business listing Feb 12 and it is still not corrected. The link is costing me many concerns with my career and business as linking to a dead prior agent can be viewed as improper on my part. I NEED to remove the name Sam Carrello from my address. THIS is an… more »

By chris caraisco Feb 29 1 message

 

LocalBusiness
  Can anyone tell me why my business is not showing up under the local business. It was and now I do a search and it will not find it?

By TAB Feb 29 1 message

 

Does Bulk Upload Work? What is verified?
  Does bulk upload work? There seems to be many messages about it does work, doesn’t work, has stopped working, takes a long time, etc. Is there any definitive statement on whether this function is currently working (as of 2/29/08)? and How long is it taking for bulk upload submissions to show up?… more »

By Jim Feb 29 1 message

 

Wrong categories
  I have posted both of my business under services attorney’s and servies legal aid. My business does not show when you do a earch for an attorney in my city. When you do a search of the business name one of them comes up under colleges and universities and the other comes up under dentist and orthodontics…. more »

By Mike Feb 29 1 message

 

At wits end on how to get on Google Maps local directory
  Please can someone help as this is keeping me awake at night. We have a guest house in Oban Scotland. ( The Old Manse in Oban). Since the introduction of the local directory with Google Maps – which now comes up first in any search – we have seen our bookings go down the pan. We used to come up… more »

By ronac Feb 29 1 message

 

Postcard Mailer Problem
  Hello, I’ve got multiple locations for the same business that I’m trying to list on Google maps. I can only verify my listing via the postcard mailer because the phone goes directly to VM. Some of my locations have received the mailer and others have not. I’ve tried to re-send it a couple of times to locations that did not get the mailer, but with… more »

By Raven Feb 29 1 message

 

Adding a Category
  Hi I have been trying for ages to try and get our business listed under a category that actually fits what my company does. I have noticed that there is a company in North Vancouver that shows the Category they are listed in as Leather. I cannot find this Category anywhere. I wholesale leather to interior designers, so when… more »

By DragonFly Surfaces Feb 28 1 message

When Google finally fixes Maps it might very well precipitate a midlife blogging crisis for me. I won’t know how to spend my time.:)