Google Becoming Slightly More Transparent About Nuking Reviews

Update 9/28: I had myself taken off as a manager of Barbara’s page and my review instantly lost the notice and showed back up on the listing. Historically at Google Local, if a review triggered the spam filter, the reviewer would still see the review associated with the business if they were logged in and … Continue reading Google Becoming Slightly More Transparent About Nuking Reviews

Google’s 5-(orange) Stars Spreading Internationally, to Adwords & Rich Snippets

More folks are reporting the visibility of the 5-Star system on the main search results that Google has been rolling out. I am seeing them at work in Chrome on my Mac but not in Safari or Firefox and I am still not seeing them at home. There were also reports of them being seen … Continue reading Google’s 5-(orange) Stars Spreading Internationally, to Adwords & Rich Snippets

Google Plus Now Allows Videos on Merged G+ Pages for Local

The ability to upload videos to your G+ Local listing via the Places Dashboard has long been broken and the feature was missing on the merged G+ Pages for Local. I am not quite sure when this happened but you now can upload videos if you have a (re)verified G+Page for Local. As reader Julie Larson … Continue reading Google Plus Now Allows Videos on Merged G+ Pages for Local

An Updated Step By Step Guide for the SMB to the Google + Local Page Transition

Updated 6/8 7:00 pm. Updated 6/9 12:25 pm. Updated 6/11 3:00 am In the change over from Places to Google+Local (and then to Google+ Business pages), Google is upgrading a very complex system. Over the next few weeks and months changes will continue to roll out. During this process issues are going to occur. It … Continue reading An Updated Step By Step Guide for the SMB to the Google + Local Page Transition

Why Local Will Continue to Be Hard for Google – a Conversation with a Retailer

Google sends Barbara Oliver & Co Jewelry near Buffalo a lot of business. She has doubled the size of her jewelry business and dramatically increased engagement ring sales over the past 2 years. Local search, organic search, Adwords Express have all worked well for her. Despite the ups and downs, the ins and outs and … Continue reading Why Local Will Continue to Be Hard for Google – a Conversation with a Retailer

Rich Snippet Reviews AND Author Now Showing In Local Results

Over the weekend I reworked Barbara Oliver & Co Jewelry’s publisher & authorship Rich Snippets. Previously I had only had the rel=author snippet on the home page but based on other examples that were showing in Local I added the rel=publisher rich snippet to the home page only and left the rel=author snippet on the home … Continue reading Rich Snippet Reviews AND Author Now Showing In Local Results

Many Google Places Searches Are Showing an Increased Radius For Search Results

It appears that Google has again increased the search radius for a large number of “search phrase + city” searches Since the spring of last year, Google has been reducing the radius for displaying results on many local searches. Effectively this meant that businesses outside  the smaller radius would no longer show a pinned result. … Continue reading Many Google Places Searches Are Showing an Increased Radius For Search Results

Catalog of Current Bugs in Google Places and the Google Places Dashboard

A number of contributors to the Places forums (Treebles, Helmut, Nyagoslav, Linda Buquet, myself) have assembled this first shot at a list of known bugs in Google Places and the Google Places Dashboard. Google is not currently publishing such a list and until they do, this list might help you understand if what you are … Continue reading Catalog of Current Bugs in Google Places and the Google Places Dashboard