Increasing reports of Merged Records in Google Maps

In recent days, there has been an increasing number of reports in the Google Maps for Business Group complaining about two completely different business records being conflated. In just today’s postings there were 5 reports: •Google Maps Hijacked! •My business information appearing on another business listing •Web Pages of other sites? •Incorrect URL Associated with …

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Google Maps Record Failure Update- Health Improving

In late February I reported on a Maps Record failure with a medical listing where the record had been conflated with another physician and it turns out with a hospital as well (image of physician mixup / image of hospital-dr. mix up). I reported the problem to the Google Groups for Business forum. The problem …

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Google Maps Business Record: A journey in search of accuracy

Earlier today EarlPearl asked the question: Where is the information turning up erroneously? in the comments section of my write-up of the business record in Maps that contained so many errors. While EarlPearl intended the question in its simplest form it triggered a thought experiment for me. Where could it be wrong? I came up …

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Google Map’s medical center phone data: Code Red!

Last month there were reports of errors in Google Maps listing for Duke Medical Center phone numbers. Not only were the numbers often times wrong but Google Maps was listing as many as 5 phone numbers for a single facility, few of which went to the central switchboard. To Google’s credit the Duke Medical Center …

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Google Maps – Missing Phone numbers now showing up

A number of posters (here , here and here) at the Google Maps for Business owners over the past several months have noted that their listing in the Local 10Pack had been missing the phone number. This bug was fairly widespread and had befallen three of my listings including my infamous medical listing. All instances …

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Google Places Reviews Being Lost – Houston We have a Problem!

Google Places seems to have again misplaced reviews in significant quanties. The forums are loaded with complaints particularly during the past 24 hours with 5 of the last 10 postings in the forums being about missing reviews (here, here, here, here, and here). Reviews for a small business are a very sensitive area. Initially most SMBs …

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