Comments on: Google Local Now Providing Phone Support for Verification Issues

By: Mike Blumenthal

Mike Blumenthal — Wed, 22 May 2013 22:55:27 +0000

@dan
Are you sure that you are logged into google with the correct google login?

If you are then you need to go to the google for places help verify troubleshooter and ask for help.

By: Dan Allen

Dan Allen — Wed, 22 May 2013 18:07:08 +0000

I have been trying to verify my business and I went to google.com/local/verify so I can enter the pin that was sent to me by mail but this location gives me everything but where to enter the dam pin.
My business name is B&C Construction LLC and the address is 17 Brewster Ave. Stony Point, NY. the pin that was sent to me is 22786

By: Ron

Ron — Sat, 20 Apr 2013 18:02:10 +0000

The above article instructions for calling google does not work. I tried it and was NOT provided any way of contacting google via phone or for them to contact me. When clicking on the CALL US link, it took me right back to the textual help section! Google SUCKS!!

By: Andrew Riedel

Andrew Riedel — Thu, 07 Mar 2013 02:17:03 +0000

Great news if you live in America! When do you think they might be rolling this out to the southern hemisphere? Namely Australia… waiting…

By: Charles

Charles — Thu, 14 Feb 2013 06:49:58 +0000

@ Reed – Yes, “pending review” can take months for Google to get around to even look at the listing. Sometimes it’s a matter of a few weeks but I’ve seen listings that are still in a holding pattern 6 months after the fact. Maybe another call to Google might help because the first call appears to only partially solve your problem.

By: Reed

Reed — Fri, 01 Feb 2013 16:02:05 +0000

So I had trouble with a couple listings for several months. I called and was able to clear up both of them. Both listings have now moved from needs action to pending being reviewed. After talking with them on the phone “pending being reviewed” is normal after pin verification and can take several weeks. Is this true?

By: Google Local Announces Upgraded Phone Support | Understanding Google Places & Local Search

Wed, 30 Jan 2013 12:30:14 +0000

[...] night Google announced that they had formally upgraded their Local listing phone support rolled-out in January to include data issues in addition to the previous phone support that had been added [...]

By: Emily K.

Emily K. — Fri, 25 Jan 2013 16:39:56 +0000

When I heard about the Google phone verification, I also thought it was too good to be true. After using it, it’s a great feature for Google to have added, and it’s about time! With all the snail mail issues with Postcard verification, this is a great change. Thanks Google!

By: Sherry

Sherry — Thu, 24 Jan 2013 21:04:15 +0000

Thank you soooo much. Worked like a charm. I’ve been pulling my hair out for months trying to figure out how to get our Google plus page verified. After receiving the postcard with the pin number, and going numerous times to the referenced url: google.com/local/verify I always was told that there were no pending verifications for my email address.(huh?) There was no way to handle the problem until I stumbled on your post and followed your instructions. Literally within seconds I received a phone call. The guy I spoke to understood the problem (evidently a huge situation) and ensured me that the Google team would be merging our Google local map listing with our Google plus page and that once done, the site would be officially verified. The guy even sent me a follow up email within 5 minutes of me talking to him. Can’t believe it.

By: Justin Brantmeier

Justin Brantmeier — Mon, 21 Jan 2013 15:51:51 +0000

Three of the most useless phone calls of my life. Nothing gained going on 9 months now of trying to get a listing corrected.