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	<title>Comments on: 9 Questions To Assess Your Review Management Stress Levels</title>
	<atom:link href="http://blumenthals.com/blog/2012/11/26/review-management-stress-test/feed/" rel="self" type="application/rss+xml" />
	<link>http://blumenthals.com/blog/2012/11/26/review-management-stress-test/</link>
	<description>Developing Knowledge about Local Search</description>
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		<title>By: Russ</title>
		<link>http://blumenthals.com/blog/2012/11/26/review-management-stress-test/comment-page-1/#comment-587008</link>
		<dc:creator>Russ</dc:creator>
		<pubDate>Fri, 07 Dec 2012 13:59:04 +0000</pubDate>
		<guid isPermaLink="false">http://blumenthals.com/blog/?p=13828#comment-587008</guid>
		<description><![CDATA[Mike, I don&#039;t know how many times I&#039;ve said it and you agree. Take a blended approach to getting reviews on the internet and don&#039;t just concentrate on Google. Matter of factly I stay away from Google, it&#039;s the LAST place I attempt to get reviews posted too. 

I have some clients that have 8 or 9 mentions of &quot;other&quot; sites with reviews on them including the clients own site in the &quot;Reviews from around the web section&quot; of their plus listing.

I just takes a system and a consistent way of asking each customer to leave a review for the business. Time works to the greatest advantage; not the, how many reviews can I get on my clients plus page in the shortest period of time.]]></description>
		<content:encoded><![CDATA[<p>Mike, I don&#8217;t know how many times I&#8217;ve said it and you agree. Take a blended approach to getting reviews on the internet and don&#8217;t just concentrate on Google. Matter of factly I stay away from Google, it&#8217;s the LAST place I attempt to get reviews posted too. </p>
<p>I have some clients that have 8 or 9 mentions of &#8220;other&#8221; sites with reviews on them including the clients own site in the &#8220;Reviews from around the web section&#8221; of their plus listing.</p>
<p>I just takes a system and a consistent way of asking each customer to leave a review for the business. Time works to the greatest advantage; not the, how many reviews can I get on my clients plus page in the shortest period of time.</p>
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		<title>By: Mike Blumenthal</title>
		<link>http://blumenthals.com/blog/2012/11/26/review-management-stress-test/comment-page-1/#comment-586326</link>
		<dc:creator>Mike Blumenthal</dc:creator>
		<pubDate>Thu, 29 Nov 2012 16:55:02 +0000</pubDate>
		<guid isPermaLink="false">http://blumenthals.com/blog/?p=13828#comment-586326</guid>
		<description><![CDATA[@Gil

Yes everyone is having trouble but just because its hard doesn&#039;t mean its not worth doing.

@Marie
Glad you enjoyed... stop here first next time. :)]]></description>
		<content:encoded><![CDATA[<p>@Gil</p>
<p>Yes everyone is having trouble but just because its hard doesn&#8217;t mean its not worth doing.</p>
<p>@Marie<br />
Glad you enjoyed&#8230; stop here first next time. <img src='http://blumenthals.com/blog/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
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		<title>By: Marie</title>
		<link>http://blumenthals.com/blog/2012/11/26/review-management-stress-test/comment-page-1/#comment-586321</link>
		<dc:creator>Marie</dc:creator>
		<pubDate>Thu, 29 Nov 2012 15:59:20 +0000</pubDate>
		<guid isPermaLink="false">http://blumenthals.com/blog/?p=13828#comment-586321</guid>
		<description><![CDATA[I just wanted to say that this is a piece to print out and KEEP! You have so many little great nuggets of gold in this and I love it! Glad Linda pointed this out in her forum because somehow I missed this piece!]]></description>
		<content:encoded><![CDATA[<p>I just wanted to say that this is a piece to print out and KEEP! You have so many little great nuggets of gold in this and I love it! Glad Linda pointed this out in her forum because somehow I missed this piece!</p>
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		<title>By: Gil Pauley</title>
		<link>http://blumenthals.com/blog/2012/11/26/review-management-stress-test/comment-page-1/#comment-586127</link>
		<dc:creator>Gil Pauley</dc:creator>
		<pubDate>Tue, 27 Nov 2012 23:51:06 +0000</pubDate>
		<guid isPermaLink="false">http://blumenthals.com/blog/?p=13828#comment-586127</guid>
		<description><![CDATA[Mike, what a great article.  It is nice to know that almost everyone is having trouble with the &quot;G&quot; and with reviews in general.  Yelp is really worthless in my opinion, because they &quot;sandbox&quot; everything unless the reviewer has 20+ reviews with Yelp.  Google has not posted the last 5 reviews we got (patients complained to us about it) and they took away 5 others that were posted for months and put them with a &quot;scraped&quot; duplicate site they split off - we have been having this problem for about 2 years.  Everytime they combine things after we complain, they split our listing again subsequently (very frustrating).  I like your idea of giving people a list of places to review: City Search, Insider Pages, and Yahoo as well as Google.  We also have received some nice reviews on KUDZU and they list your reviews from some other sites as well.]]></description>
		<content:encoded><![CDATA[<p>Mike, what a great article.  It is nice to know that almost everyone is having trouble with the &#8220;G&#8221; and with reviews in general.  Yelp is really worthless in my opinion, because they &#8220;sandbox&#8221; everything unless the reviewer has 20+ reviews with Yelp.  Google has not posted the last 5 reviews we got (patients complained to us about it) and they took away 5 others that were posted for months and put them with a &#8220;scraped&#8221; duplicate site they split off &#8211; we have been having this problem for about 2 years.  Everytime they combine things after we complain, they split our listing again subsequently (very frustrating).  I like your idea of giving people a list of places to review: City Search, Insider Pages, and Yahoo as well as Google.  We also have received some nice reviews on KUDZU and they list your reviews from some other sites as well.</p>
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		<title>By: Mike Blumenthal</title>
		<link>http://blumenthals.com/blog/2012/11/26/review-management-stress-test/comment-page-1/#comment-586065</link>
		<dc:creator>Mike Blumenthal</dc:creator>
		<pubDate>Tue, 27 Nov 2012 01:44:55 +0000</pubDate>
		<guid isPermaLink="false">http://blumenthals.com/blog/?p=13828#comment-586065</guid>
		<description><![CDATA[@Ted
Glad you enjoyed this.

All of your questions are certainly good indicators but not the folks that seem to be frequenting this blog. I recognize that it is bad form to make fun of my own readers, but all too many of them had actually posted or emailed the questions that I ended up using.]]></description>
		<content:encoded><![CDATA[<p>@Ted<br />
Glad you enjoyed this.</p>
<p>All of your questions are certainly good indicators but not the folks that seem to be frequenting this blog. I recognize that it is bad form to make fun of my own readers, but all too many of them had actually posted or emailed the questions that I ended up using.</p>
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		<title>By: Mike Blumenthal</title>
		<link>http://blumenthals.com/blog/2012/11/26/review-management-stress-test/comment-page-1/#comment-586064</link>
		<dc:creator>Mike Blumenthal</dc:creator>
		<pubDate>Tue, 27 Nov 2012 01:42:35 +0000</pubDate>
		<guid isPermaLink="false">http://blumenthals.com/blog/?p=13828#comment-586064</guid>
		<description><![CDATA[@Ryan
Easy enough to disprove some of those &quot;tips&quot;. 

If you look at the last three reviews in this &lt;a href=&quot;https://plus.google.com/103156080483607740278/about?hl=en&quot; rel=&quot;nofollow&quot;&gt;review corpus&lt;/a&gt; you will see that the average review length is 162 words (878 characters) on average with the longest coming in at 291 words (it runs 1569 characters). So much for the need for brevity. In one (mine), I mention the city of Buffalo twice. And Barbara and her assistant&#039;s names are each mentioned in one of the other reviews... 

Clearly points 1,3,4 and 6 are out the window. I have no disproof of #2 or #5 but they seem suspect. As to #7 it is likely that reputable, reliable reviewers can share an IP address in certain circumstance. But the circumstances are very limited and likely to a lead to take downs for other reasons. Thus it doesn&#039;t usually make a lot of sense to do.]]></description>
		<content:encoded><![CDATA[<p>@Ryan<br />
Easy enough to disprove some of those &#8220;tips&#8221;. </p>
<p>If you look at the last three reviews in this <a href="https://plus.google.com/103156080483607740278/about?hl=en">review corpus</a> you will see that the average review length is 162 words (878 characters) on average with the longest coming in at 291 words (it runs 1569 characters). So much for the need for brevity. In one (mine), I mention the city of Buffalo twice. And Barbara and her assistant&#8217;s names are each mentioned in one of the other reviews&#8230; </p>
<p>Clearly points 1,3,4 and 6 are out the window. I have no disproof of #2 or #5 but they seem suspect. As to #7 it is likely that reputable, reliable reviewers can share an IP address in certain circumstance. But the circumstances are very limited and likely to a lead to take downs for other reasons. Thus it doesn&#8217;t usually make a lot of sense to do.</p>
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		<title>By: Ryan Leslie</title>
		<link>http://blumenthals.com/blog/2012/11/26/review-management-stress-test/comment-page-1/#comment-586056</link>
		<dc:creator>Ryan Leslie</dc:creator>
		<pubDate>Mon, 26 Nov 2012 22:57:43 +0000</pubDate>
		<guid isPermaLink="false">http://blumenthals.com/blog/?p=13828#comment-586056</guid>
		<description><![CDATA[Mike,

Need evidence that there is still plenty of ignorance surrounding this topic? I copied this directly from a popular industry forum posted 2 hours ago by a vendor:

&quot;Yes, Google is filtering the heck out of reviews. It&#039;s hard to get them to stick these days. I agree many people looking for cars trust Google, but there are other ways to get reviews in front of car buyers.

Here&#039;s a few tips we give our clients when submitting reviews for and in behalf of customers:

Here are some tips to improve chances for sticking at Google+

1. Only make it one sentence long, keeping it between 60-200 characters.
2. Don&#039;t mention the company name.
3. Don&#039;t mention any names period; e.g. &quot;Dr.Smith was great&quot;.
4. Don&#039;t mention the city or state..basically, don&#039;t say anything of value.
5. Here is an example of a review that is sticking almost every time &quot; I love this dentist and when I bring my kids here they really like the staff&quot;
6. Anything more than that seems to be wasting keystrokes.

7. Never submit a review from the same computer or IP address

Google&#039;s filters are on high awareness. If you&#039;re interested in a collection process that will automatically stream them to your website, visit (url removed to protect the guilty from themselves)&quot;

If you decide to launch Blumenthal&#039;s Wall of Shame, please, let me know. ;)]]></description>
		<content:encoded><![CDATA[<p>Mike,</p>
<p>Need evidence that there is still plenty of ignorance surrounding this topic? I copied this directly from a popular industry forum posted 2 hours ago by a vendor:</p>
<p>&#8220;Yes, Google is filtering the heck out of reviews. It&#8217;s hard to get them to stick these days. I agree many people looking for cars trust Google, but there are other ways to get reviews in front of car buyers.</p>
<p>Here&#8217;s a few tips we give our clients when submitting reviews for and in behalf of customers:</p>
<p>Here are some tips to improve chances for sticking at Google+</p>
<p>1. Only make it one sentence long, keeping it between 60-200 characters.<br />
2. Don&#8217;t mention the company name.<br />
3. Don&#8217;t mention any names period; e.g. &#8220;Dr.Smith was great&#8221;.<br />
4. Don&#8217;t mention the city or state..basically, don&#8217;t say anything of value.<br />
5. Here is an example of a review that is sticking almost every time &#8221; I love this dentist and when I bring my kids here they really like the staff&#8221;<br />
6. Anything more than that seems to be wasting keystrokes.</p>
<p>7. Never submit a review from the same computer or IP address</p>
<p>Google&#8217;s filters are on high awareness. If you&#8217;re interested in a collection process that will automatically stream them to your website, visit (url removed to protect the guilty from themselves)&#8221;</p>
<p>If you decide to launch Blumenthal&#8217;s Wall of Shame, please, let me know. <img src='http://blumenthals.com/blog/wp-includes/images/smilies/icon_wink.gif' alt=';)' class='wp-smiley' /> </p>
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		<title>By: Ted Paff</title>
		<link>http://blumenthals.com/blog/2012/11/26/review-management-stress-test/comment-page-1/#comment-586030</link>
		<dc:creator>Ted Paff</dc:creator>
		<pubDate>Mon, 26 Nov 2012 18:01:50 +0000</pubDate>
		<guid isPermaLink="false">http://blumenthals.com/blog/?p=13828#comment-586030</guid>
		<description><![CDATA[Hilarious Mike!  I choked on my coffee reading this.

A couple more to add to the list:

1) Are you convinced that one negative review will be catastrophic for your business?
2) Do you write your own reviews?  
3) Have you hired a company to post Google reviews on your behalf?]]></description>
		<content:encoded><![CDATA[<p>Hilarious Mike!  I choked on my coffee reading this.</p>
<p>A couple more to add to the list:</p>
<p>1) Are you convinced that one negative review will be catastrophic for your business?<br />
2) Do you write your own reviews?<br />
3) Have you hired a company to post Google reviews on your behalf?</p>
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		<title>By: Mike Blumenthal</title>
		<link>http://blumenthals.com/blog/2012/11/26/review-management-stress-test/comment-page-1/#comment-586027</link>
		<dc:creator>Mike Blumenthal</dc:creator>
		<pubDate>Mon, 26 Nov 2012 17:55:17 +0000</pubDate>
		<guid isPermaLink="false">http://blumenthals.com/blog/?p=13828#comment-586027</guid>
		<description><![CDATA[@Earl
As I always tell my son: Do what I say not what I do. :)]]></description>
		<content:encoded><![CDATA[<p>@Earl<br />
As I always tell my son: Do what I say not what I do. <img src='http://blumenthals.com/blog/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
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		<title>By: earlpearl</title>
		<link>http://blumenthals.com/blog/2012/11/26/review-management-stress-test/comment-page-1/#comment-586025</link>
		<dc:creator>earlpearl</dc:creator>
		<pubDate>Mon, 26 Nov 2012 17:37:28 +0000</pubDate>
		<guid isPermaLink="false">http://blumenthals.com/blog/?p=13828#comment-586025</guid>
		<description><![CDATA[Mike:

I checked the review status of Blumenthals in google.com

Currently when I searched on &lt;i&gt;Blumenthals Olean, NY&lt;/i&gt; there was no accompanying map.  So I went to Google Maps.

Blumenthal&#039;s has 34 reviews, and a PERFECT rating of 30 on the Zagat scale.

When I searched for other &quot;computer repair&quot; businesses in Olean, NONE of them had reviews.

You don&#039;t have more than TWICE as many...you have an infinite more of them...than all combined!!!!

Even a shnook like me under my real name gave you an EXCELLENT rating.  :D

Okay:   The above observation is somewhat facetious and an anomaly.  From scanning the reviews it appears that most (maybe all) addressed your &quot;local services&quot; rather than computer repair so its not really relevant to your comments vis a vis &quot;stressing about reviews and having more than twice as many as any competitors.

Still, suppose Google&#039;s algorithmic  review of reviews included smacking down all sites with a ranking of &lt;b&gt; 30 &lt;/b&gt;

Hey those engineers are far from perfect!!!]]></description>
		<content:encoded><![CDATA[<p>Mike:</p>
<p>I checked the review status of Blumenthals in google.com</p>
<p>Currently when I searched on <i>Blumenthals Olean, NY</i> there was no accompanying map.  So I went to Google Maps.</p>
<p>Blumenthal&#8217;s has 34 reviews, and a PERFECT rating of 30 on the Zagat scale.</p>
<p>When I searched for other &#8220;computer repair&#8221; businesses in Olean, NONE of them had reviews.</p>
<p>You don&#8217;t have more than TWICE as many&#8230;you have an infinite more of them&#8230;than all combined!!!!</p>
<p>Even a shnook like me under my real name gave you an EXCELLENT rating.  <img src='http://blumenthals.com/blog/wp-includes/images/smilies/icon_biggrin.gif' alt=':D' class='wp-smiley' /> </p>
<p>Okay:   The above observation is somewhat facetious and an anomaly.  From scanning the reviews it appears that most (maybe all) addressed your &#8220;local services&#8221; rather than computer repair so its not really relevant to your comments vis a vis &#8220;stressing about reviews and having more than twice as many as any competitors.</p>
<p>Still, suppose Google&#8217;s algorithmic  review of reviews included smacking down all sites with a ranking of <b> 30 </b></p>
<p>Hey those engineers are far from perfect!!!</p>
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