I’d appreciate a google + invite at david.oremland at gmail.com.

Also, as a “big mouth” in this blog and other forums, I’m curious about the level of “customer service” at the Google Places forum.

Jeff: I’ve been intermittantly commenting at the Places forum for several years. Over that time, I’ve made efforts to assist businesses with informational problems that show up in Places records within Universal Search, addressed various problems I’ve discovered, occaisionally notified the Places team of obvious errors for my accounts and those of others, have surprisingly seen some of them quietly fixed within a day, have continued to pursue problems over a nine month period, and just over this past weekend participated in the retweeting of a Google Places problem that has evidently persisted for approximately 1.5 years:

http://maps.google.com/maps/place?q=definition+6&cid=1492080604203443047

(note the reviews and related places information).

What I’m curious about is the willingness of Google Places to staff up its Google Places Forum communications team with additional people and respond more directly and more quickly to obvious issues in which Places Records show incorrect information.

As you are well aware, this blog has often been the arena where the specific problems of businesses and at times entire towns have been highlighted as it pertains to misinformation within Google Places.

The problems often emerge from a complex algo related to a Place. The specific issues often result in real hard loss of income for a business or businesses. The culprit is often the dramatically visable Google Places record which has become the modern day version for the White Pages/Yellow Pages/ 411 source for how to find and contact a business.

Some of the more troublesome problems have occurred when a hospital or police department have had their contact phone numbers misrepresented, potentially creating dire emergencies.

Surely Google could increase its responsiveness on these issues and more quickly and directly respond to them as they occur. I’m sure the existing small staff that responds to these issues would appreciate a somewhat larger and more responsive effort.

Clearly the public, both consumers, businesses and public entities would appreciate a stronger level of response.

I look forward to your comments on this issue.

Thanks!

PS – It’s great to see communication from the great monolith!

BTW- i’d love to be invited for the + project as well!

Yam Regev

Is there a timeline for making + available to Apps accounts? I understand the limitation has to do with lack of profile support for Apps accounts. I think that support for Apps accounts would logically come before launching business profile pages, since it stands to reason that many businesses would be apps users.

I look forward to an improved product with a great deal of anticipation as well!

Re:tweeting — with the recent Google+ ‘field trial’ (which is going very well) and impending launch, I expect my primary voice will be there (aka http://plus.google.com/; me on Google+: http://profiles.google.com/jhuber). Let me know anyone here that wants an invite to the G+ field trial.

And pre-emptively answering a question — yes, we will have (smb) business profile pages on Google+. I can’t announce a launch date yet, but we want to make them *great*, and we’re coding as fast as we can.

Thank you to both.

I am sure that i speak for many when i say that we look forward to an improved product with a great deal of anticipation.

Never one to be happy at half full, I have to ask the original question that has yet to really be answered: Do we also get more substantive Tweets (or G+) as well?