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	<title>Comments on: ReviewBiz &#8211; Making Reviews Friction Free</title>
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	<link>http://blumenthals.com/blog/2010/11/16/reviewbiz-making-reviews-friction-free/</link>
	<description>Developing Knowledge about Local Search</description>
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		<title>By: Guest post: Top 10 local UK business directories compared &#38; rated &#124; Understanding Google Maps &#38; Local Search</title>
		<link>http://blumenthals.com/blog/2010/11/16/reviewbiz-making-reviews-friction-free/comment-page-1/#comment-542400</link>
		<dc:creator>Guest post: Top 10 local UK business directories compared &#38; rated &#124; Understanding Google Maps &#38; Local Search</dc:creator>
		<pubDate>Fri, 10 Dec 2010 09:01:20 +0000</pubDate>
		<guid isPermaLink="false">http://blumenthals.com/blog/?p=8011#comment-542400</guid>
		<description><![CDATA[[...]  Top UK online business directories – comparison of audience figures 2009/2010. Last monthI wrote up Brightlocal&#8217;s Review facilitation tool, [...]]]></description>
		<content:encoded><![CDATA[<p>[...]  Top UK online business directories – comparison of audience figures 2009/2010. Last monthI wrote up Brightlocal&#8217;s Review facilitation tool, [...]</p>
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		<title>By: Myles</title>
		<link>http://blumenthals.com/blog/2010/11/16/reviewbiz-making-reviews-friction-free/comment-page-1/#comment-541494</link>
		<dc:creator>Myles</dc:creator>
		<pubDate>Sat, 20 Nov 2010 21:20:09 +0000</pubDate>
		<guid isPermaLink="false">http://blumenthals.com/blog/?p=8011#comment-541494</guid>
		<description><![CDATA[@ Mike @ Wayne

We&#039;ve fixed the Bing link issue - link now works on Mike&#039;s widget

Good spot Wayne - cheers

Myles]]></description>
		<content:encoded><![CDATA[<p>@ Mike @ Wayne</p>
<p>We&#8217;ve fixed the Bing link issue &#8211; link now works on Mike&#8217;s widget</p>
<p>Good spot Wayne &#8211; cheers</p>
<p>Myles</p>
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		<title>By: Myles</title>
		<link>http://blumenthals.com/blog/2010/11/16/reviewbiz-making-reviews-friction-free/comment-page-1/#comment-541478</link>
		<dc:creator>Myles</dc:creator>
		<pubDate>Sat, 20 Nov 2010 00:31:39 +0000</pubDate>
		<guid isPermaLink="false">http://blumenthals.com/blog/?p=8011#comment-541478</guid>
		<description><![CDATA[A big thanks to Mike for covering ReviewBiz in his blog. We&#039;ve received a lot of interest in the tool and had some excellent feedback - lots within the comments here. Here are some quick responses - 

@Lauren - we&#039;re working on some more flexible options for customising reviewbiz for specific businesses/industries - will be a couple of months until these are rolled out though

@Lee - the FB app is a great idea and one that we have slated for phase 2 of ReviewBiz. Also, we&#039;re developing an HTML email version of ReviewBiz so when you create the widget you also get an email you can forward to existing customers. This should launch in next 1-2 weeks.

@Wayne - good suggestion about opening in a new window - we&#039;re now changing the widget to do this as standard

Thanks to you all for taking an interest in ReviewBiz and for sharing your thoughts. Please sign-up for the free Beta trials for our other planned local SEO tools - it would be great to get your views on those too when they launch.

Thanks, Myles]]></description>
		<content:encoded><![CDATA[<p>A big thanks to Mike for covering ReviewBiz in his blog. We&#8217;ve received a lot of interest in the tool and had some excellent feedback &#8211; lots within the comments here. Here are some quick responses &#8211; </p>
<p>@Lauren &#8211; we&#8217;re working on some more flexible options for customising reviewbiz for specific businesses/industries &#8211; will be a couple of months until these are rolled out though</p>
<p>@Lee &#8211; the FB app is a great idea and one that we have slated for phase 2 of ReviewBiz. Also, we&#8217;re developing an HTML email version of ReviewBiz so when you create the widget you also get an email you can forward to existing customers. This should launch in next 1-2 weeks.</p>
<p>@Wayne &#8211; good suggestion about opening in a new window &#8211; we&#8217;re now changing the widget to do this as standard</p>
<p>Thanks to you all for taking an interest in ReviewBiz and for sharing your thoughts. Please sign-up for the free Beta trials for our other planned local SEO tools &#8211; it would be great to get your views on those too when they launch.</p>
<p>Thanks, Myles</p>
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		<title>By: Mike</title>
		<link>http://blumenthals.com/blog/2010/11/16/reviewbiz-making-reviews-friction-free/comment-page-1/#comment-541342</link>
		<dc:creator>Mike</dc:creator>
		<pubDate>Thu, 18 Nov 2010 18:53:38 +0000</pubDate>
		<guid isPermaLink="false">http://blumenthals.com/blog/?p=8011#comment-541342</guid>
		<description><![CDATA[@Wayne

Good point about the Bing link! They just can&#039;t get any love. 

I don&#039;t think of this as the only solution to garnering reviews. This is but a small part of a program that should include emails and or personal asks. In that context it can be used via a quick redirect that the client can easily remember - like: barbaraoliverandco.com/reviews 

In this context it brings an existing customer back to your website with the potential for a second sale.

Yes, I added the check box and it dramatically slowed down spam.]]></description>
		<content:encoded><![CDATA[<p>@Wayne</p>
<p>Good point about the Bing link! They just can&#8217;t get any love. </p>
<p>I don&#8217;t think of this as the only solution to garnering reviews. This is but a small part of a program that should include emails and or personal asks. In that context it can be used via a quick redirect that the client can easily remember &#8211; like: barbaraoliverandco.com/reviews </p>
<p>In this context it brings an existing customer back to your website with the potential for a second sale.</p>
<p>Yes, I added the check box and it dramatically slowed down spam.</p>
]]></content:encoded>
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		<title>By: Wayne</title>
		<link>http://blumenthals.com/blog/2010/11/16/reviewbiz-making-reviews-friction-free/comment-page-1/#comment-541341</link>
		<dc:creator>Wayne</dc:creator>
		<pubDate>Thu, 18 Nov 2010 18:43:38 +0000</pubDate>
		<guid isPermaLink="false">http://blumenthals.com/blog/?p=8011#comment-541341</guid>
		<description><![CDATA[Mike - minor, but the bing link returns an error.

In principle it is great and shows an awesome level of transparency and a commitment to customer interaction. 

The (admittedly small) downside is customers perhaps leaving your site too early - like Lee I would consider putting it somewhere where this wouldn&#039;t be an issue. It should also be a default that the review page opens in a separate window maybe?

BTW, I like the spam check box you have, better than captcha.]]></description>
		<content:encoded><![CDATA[<p>Mike &#8211; minor, but the bing link returns an error.</p>
<p>In principle it is great and shows an awesome level of transparency and a commitment to customer interaction. </p>
<p>The (admittedly small) downside is customers perhaps leaving your site too early &#8211; like Lee I would consider putting it somewhere where this wouldn&#8217;t be an issue. It should also be a default that the review page opens in a separate window maybe?</p>
<p>BTW, I like the spam check box you have, better than captcha.</p>
]]></content:encoded>
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		<title>By: Lee</title>
		<link>http://blumenthals.com/blog/2010/11/16/reviewbiz-making-reviews-friction-free/comment-page-1/#comment-541290</link>
		<dc:creator>Lee</dc:creator>
		<pubDate>Wed, 17 Nov 2010 18:06:38 +0000</pubDate>
		<guid isPermaLink="false">http://blumenthals.com/blog/?p=8011#comment-541290</guid>
		<description><![CDATA[I just think it&#039;s a distraction as it takes you off the site. Most of the people visiting the site are new visitors... My clients have one page I&#039;d try it on, which is their online bill pay page. I&#039;m open to other ideas about getting reviews and/or placing this widget.]]></description>
		<content:encoded><![CDATA[<p>I just think it&#8217;s a distraction as it takes you off the site. Most of the people visiting the site are new visitors&#8230; My clients have one page I&#8217;d try it on, which is their online bill pay page. I&#8217;m open to other ideas about getting reviews and/or placing this widget.</p>
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		<title>By: Mike</title>
		<link>http://blumenthals.com/blog/2010/11/16/reviewbiz-making-reviews-friction-free/comment-page-1/#comment-541288</link>
		<dc:creator>Mike</dc:creator>
		<pubDate>Wed, 17 Nov 2010 17:44:58 +0000</pubDate>
		<guid isPermaLink="false">http://blumenthals.com/blog/?p=8011#comment-541288</guid>
		<description><![CDATA[@Lauren
Yes, the upgrades will be nice. Glad you have found the tool as useful as I did and that you perceive the need for the variable icons as well.  

@Lee

I think your Facebook app idea is a winner.

I am not sure that I fully understand your hesitancy in putting the widget on the website as a place for an existing client to access...]]></description>
		<content:encoded><![CDATA[<p>@Lauren<br />
Yes, the upgrades will be nice. Glad you have found the tool as useful as I did and that you perceive the need for the variable icons as well.  </p>
<p>@Lee</p>
<p>I think your Facebook app idea is a winner.</p>
<p>I am not sure that I fully understand your hesitancy in putting the widget on the website as a place for an existing client to access&#8230;</p>
]]></content:encoded>
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		<title>By: Lee</title>
		<link>http://blumenthals.com/blog/2010/11/16/reviewbiz-making-reviews-friction-free/comment-page-1/#comment-541286</link>
		<dc:creator>Lee</dc:creator>
		<pubDate>Wed, 17 Nov 2010 17:13:46 +0000</pubDate>
		<guid isPermaLink="false">http://blumenthals.com/blog/?p=8011#comment-541286</guid>
		<description><![CDATA[Wondering if this is going to be disruptive to the process of contacting the biz? Perhaps it comes down to placement on a thank you page or something but I would struggle to place it on the site as I want people filling out lead forms and/or calling. 

Something like this would be awesome as a facebook app that could be pushed to a biz&#039;s fans. 

Anyway, my two bits. I have my clients use bill slips and e-mail to solicit reviews...]]></description>
		<content:encoded><![CDATA[<p>Wondering if this is going to be disruptive to the process of contacting the biz? Perhaps it comes down to placement on a thank you page or something but I would struggle to place it on the site as I want people filling out lead forms and/or calling. </p>
<p>Something like this would be awesome as a facebook app that could be pushed to a biz&#8217;s fans. </p>
<p>Anyway, my two bits. I have my clients use bill slips and e-mail to solicit reviews&#8230;</p>
]]></content:encoded>
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		<title>By: Lauren R</title>
		<link>http://blumenthals.com/blog/2010/11/16/reviewbiz-making-reviews-friction-free/comment-page-1/#comment-541284</link>
		<dc:creator>Lauren R</dc:creator>
		<pubDate>Wed, 17 Nov 2010 16:31:23 +0000</pubDate>
		<guid isPermaLink="false">http://blumenthals.com/blog/?p=8011#comment-541284</guid>
		<description><![CDATA[Hi Mike, 

I have been bugging Myles too since your post, and I can&#039;t wait for the dynamic button options they have in mind. I asked him about creating button images in the mean time that would focus on the industry.  Hotels (my client) would prefer TripAdvisor, Yelp, CitySearch, Google Places, Yahoo, Bing, and Foursquare logos in their ReviewBiz button, while restaurants would want Yelp, OpenTable, Zagat, UrbanSpoon, TripAdvisor, and CitySearch logos.  The biggest thing for my client is that widget is just way too big to be placed on the homepage, but the button would be a perfect addition to the footer navigation (if it could be altered to show review sites we want).  

Take care and thanks for alerting me to BrightLocal, 
Lauren]]></description>
		<content:encoded><![CDATA[<p>Hi Mike, </p>
<p>I have been bugging Myles too since your post, and I can&#8217;t wait for the dynamic button options they have in mind. I asked him about creating button images in the mean time that would focus on the industry.  Hotels (my client) would prefer TripAdvisor, Yelp, CitySearch, Google Places, Yahoo, Bing, and Foursquare logos in their ReviewBiz button, while restaurants would want Yelp, OpenTable, Zagat, UrbanSpoon, TripAdvisor, and CitySearch logos.  The biggest thing for my client is that widget is just way too big to be placed on the homepage, but the button would be a perfect addition to the footer navigation (if it could be altered to show review sites we want).  </p>
<p>Take care and thanks for alerting me to BrightLocal,<br />
Lauren</p>
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		<title>By: Dave Oremland</title>
		<link>http://blumenthals.com/blog/2010/11/16/reviewbiz-making-reviews-friction-free/comment-page-1/#comment-541236</link>
		<dc:creator>Dave Oremland</dc:creator>
		<pubDate>Tue, 16 Nov 2010 15:33:44 +0000</pubDate>
		<guid isPermaLink="false">http://blumenthals.com/blog/?p=8011#comment-541236</guid>
		<description><![CDATA[Clicked on the Google icon, signed up for HotPot   (why not Hotspot??) and gave you a 5 star rating.

Though I signed up for hotpot my rating didn&#039;t get assigned a name.  oh well.   At least it gave you the 5 starts you merit for yeoman&#039;s work on Google Places.

My oh my, you&#039;ve been prolific over the last few days   ;)

Dave]]></description>
		<content:encoded><![CDATA[<p>Clicked on the Google icon, signed up for HotPot   (why not Hotspot??) and gave you a 5 star rating.</p>
<p>Though I signed up for hotpot my rating didn&#8217;t get assigned a name.  oh well.   At least it gave you the 5 starts you merit for yeoman&#8217;s work on Google Places.</p>
<p>My oh my, you&#8217;ve been prolific over the last few days   <img src='http://blumenthals.com/blog/wp-includes/images/smilies/icon_wink.gif' alt=';)' class='wp-smiley' /> </p>
<p>Dave</p>
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